Deskulu Alternatives
Deskulu
Deskulu is an oensource helpdesk built by Taskulu and based on Drupal. It inherits all Drupal's flexibility and plethora of modules that allow you to add more functionality.
FEATURES
All existing features offered by Drupal (Role-based user management, customizable fields on all entities, etc), Views (easily visualize information in any format you want) and Rules (automate workflows without any coding).
Knowledge base
Discussions (public product forums)
Ticketing system
Ticket submission by both anonymous and logged in users.
Email integration for replying to tickets (for both users and support agents).
Assign tickets to support agents.
Configurable ticket status (open/closed/etc).
Configurable ticket categories (feature request/bug report/technical support/etc)
Configurable ticket priorities (urgent/high/low/etc).
Ticket tagging.
Multi-lingual support
Farsi and English are available by default.
Default theme supports RTL layout.
RESTful API for integration with your own product using the Services module.cketing system based by Taskulu
Best Deskulu Alternatives for Iphone
Are you trying to find the best programs like Deskulu? Have a look at this post and weigh in on your thoughts. Cool!
Freshdesk
FreemiumMacWindowsLinuxWebAndroidiPhoneChrome OSAndroid TabletiPadGoogle AppsFreshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even through Twitter and your company's...
Features:
- Ad-free
- Ads monitoring
- Automatic customer engagement
- Customer Feedback
- Customer service
- Customer support
- Software as a Service
- Team Collaboration
InvGate Service Desk
CommercialMacWindowsLinuxWebAndroidiPhoneAndroid TabletiPadInvGate Service Desk is a web-based ITIL-ready solution with an unprecedented user interface. Code-free config for Incident, Problem, Change, Asset & Knowledge...
Zendesk
CommercialWebAndroidiPhoneBlackberryiPadOffers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries. Zendesk is a web-based help desk software...
Features:
- Customer support
- Forums
- Knowledge base
- Software as a Service
LiveAgent
CommercialWebAndroidiPhoneAndroid TabletiPadPHPLiveAgent Helpdesk is a multi-channel customer support solution, which helps you serve customers through voice, email, live chat, Facebook, Twitter and contact forms....
Features:
- Modern live chat
- Beat maker
- Call recording
- CRM
- Customer service
- Customer support
- Gamification
- Helpdesk ticketing
- Integrated Chat
- Knowledge base
- Live Chat
- Voice Call
Trengo
CommercialWebAndroidiPhoneSoftware as a Service (SaaS)One inbox for all customer contact channels like Messaging, Chat, Text, E-mail & Call.
Features:
- Whatsapp integration
- Customer service
- Customer support
- Helpdesk ticketing
- Live Chat
- Multiple Account support
- Telegram
- Telegram Bot
- Twitter integration
- Voice Call
- Voice chat
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Deskulu Reviews
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