Deskulu Alternatives
Deskulu
Deskulu is an oensource helpdesk built by Taskulu and based on Drupal. It inherits all Drupal's flexibility and plethora of modules that allow you to add more functionality.
FEATURES
All existing features offered by Drupal (Role-based user management, customizable fields on all entities, etc), Views (easily visualize information in any format you want) and Rules (automate workflows without any coding).
Knowledge base
Discussions (public product forums)
Ticketing system
Ticket submission by both anonymous and logged in users.
Email integration for replying to tickets (for both users and support agents).
Assign tickets to support agents.
Configurable ticket status (open/closed/etc).
Configurable ticket categories (feature request/bug report/technical support/etc)
Configurable ticket priorities (urgent/high/low/etc).
Ticket tagging.
Multi-lingual support
Farsi and English are available by default.
Default theme supports RTL layout.
RESTful API for integration with your own product using the Services module.cketing system based by Taskulu
Best Deskulu Alternatives for Self Hosted
For the best Deskulu alternative check out these alternatives which will work with your device & platform. There are several Deskulu-like software that you might want to check as well.
((OTRS)) Community Edition
Free PersonalOpen SourceMacLinuxWebSelf-HostedPerl((OTRS)) Community Edition is the free, open source version of OTRS, a ticketing and process automation suite used by service teams to improve communication and customer...
Features:
- SLA
- Customer support
- Email notifications
- Helpdesk ticketing
- Knowledge base
- SOAP API
- Task Management
- Workflow Automation
AzureDesk
CommercialWebChrome OSSelf-HostedHelpdesk software that can be used by companies to provide smooth delivery of customer support with 5$ per agent per month.
Features:
- Customer service
- Customer support
Deskulu Reviews
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