Directly Alternatives
Directly
On-demand customer service apps for fast-growing companies.
Directly makes it easy to get fast, personal attention from experts who know the industry and company you’re dealing with inside and out.
Directly’s community of experts sign up and work independently in their own free time. They earn rewards and reputation, and can cash out their rewards or donate them to one of the non-profit causes we support. Directly is free, with paid options for advanced targeting and better, faster help.
Since December 2011, thousands of Directly experts who know dozens of companies have helped over 20,000 customers with a 99 percent response rate and an average response time less than 15 minutes.
Directly is an independent community of experts and is not sponsored by any big company, although companies can informally encourage team members to sign up and help customers.
Directly is backed by True Ventures and prominent angels including Esther Dyson and is based in San Francisco.
Best Directly Alternatives for Windows
Looking for a program that is like Directly? We have our top picks here. If you need another program that has some of the features of Directly on your device, read what we recommend in this post.
Freshdesk
FreemiumMacWindowsLinuxWebAndroidiPhoneChrome OSAndroid TabletiPadGoogle AppsFreshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even through Twitter and your company's...
Features:
- Ad-free
- Ads monitoring
- Automatic customer engagement
- Customer Feedback
- Customer service
- Customer support
- Software as a Service
- Team Collaboration
InvGate Service Desk
CommercialMacWindowsLinuxWebAndroidiPhoneAndroid TabletiPadInvGate Service Desk is a web-based ITIL-ready solution with an unprecedented user interface. Code-free config for Incident, Problem, Change, Asset & Knowledge...
osTicket
FreeOpen SourceWindowsLinuxWebMySQL Community EditionSelf-HostedPHPLightweight, open-source support solution with built-in customer portal and rich admin dashboard for easy ticket management.
Features:
- Customer support
- Dockerized
- Helpdesk ticketing
- Php
- Task Management
Front
CommercialMacWindowsLinuxWebAndroidiPhoneAndroid TabletiPadFront is the first email management software for teams that integrates with the tools you already use. With Front, you can assign messages to teammates, write comments...
Features:
- Shared inbox
- Comment section
- Customer service
- Email tracking
- Real time collaboration
- Team Collaboration
SuiteCRM
FreeOpen SourceWindowsLinuxWebSelf-HostedSoftware as a Service (SaaS)SuiteCRM provides an enterprise-grade Customer Relationship Management (CRM) application to a global community of users and software developers. It is a robust and...
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Directly Reviews
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