Directly Alternatives
Directly
On-demand customer service apps for fast-growing companies.
Directly makes it easy to get fast, personal attention from experts who know the industry and company you’re dealing with inside and out.
Directly’s community of experts sign up and work independently in their own free time. They earn rewards and reputation, and can cash out their rewards or donate them to one of the non-profit causes we support. Directly is free, with paid options for advanced targeting and better, faster help.
Since December 2011, thousands of Directly experts who know dozens of companies have helped over 20,000 customers with a 99 percent response rate and an average response time less than 15 minutes.
Directly is an independent community of experts and is not sponsored by any big company, although companies can informally encourage team members to sign up and help customers.
Directly is backed by True Ventures and prominent angels including Esther Dyson and is based in San Francisco.
Best Directly Alternatives for Mac
You're looking for the best programs similar to Directly. Check out our top picks. Below, let's see if there are any Directly alternatives that support your platform.
Freshdesk
FreemiumMacWindowsLinuxWebAndroidiPhoneChrome OSAndroid TabletiPadGoogle AppsFreshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even through Twitter and your company's...
Features:
- Ad-free
- Ads monitoring
- Automatic customer engagement
- Customer Feedback
- Customer service
- Customer support
- Software as a Service
- Team Collaboration
InvGate Service Desk
CommercialMacWindowsLinuxWebAndroidiPhoneAndroid TabletiPadInvGate Service Desk is a web-based ITIL-ready solution with an unprecedented user interface. Code-free config for Incident, Problem, Change, Asset & Knowledge...
((OTRS)) Community Edition
Free PersonalOpen SourceMacLinuxWebSelf-HostedPerl((OTRS)) Community Edition is the free, open source version of OTRS, a ticketing and process automation suite used by service teams to improve communication and customer...
Features:
- SLA
- Customer support
- Email notifications
- Helpdesk ticketing
- Knowledge base
- SOAP API
- Task Management
- Workflow Automation
Front
CommercialMacWindowsLinuxWebAndroidiPhoneAndroid TabletiPadFront is the first email management software for teams that integrates with the tools you already use. With Front, you can assign messages to teammates, write comments...
Features:
- Shared inbox
- Comment section
- Customer service
- Email tracking
- Real time collaboration
- Team Collaboration
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