As a cloud-based customer support help desk and ticket system, HappyFox supports help requests from sources like chat, phone calls, email, and posts on social media. Outside of its web interface, HappyFox is available on the Google Play Store and the App Store.
The help desk software sector is filled with options, and that includes free and open source alternatives to HappyFox available across a wide variety of operating systems and interfaces, such as Windows, macOS, and Linux.
Are you trying to find the best programs like HappyFox? Have a look at this post and weigh in on your thoughts. Cool!
Freshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even through Twitter and your company's Facebook page. With Freshdesk there is nothing to download or install, you don't have to worry about server upgrades/patches and your agents can support customers from anywhere.
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InvGate Service Desk is a web-based ITIL-ready solution with an unprecedented user interface. Code-free config for Incident, Problem, Change, Asset & Knowledge processes. Smart ticket management, workflow automation & unmatched user collaboration.
osTicket is a widely-used open source support ticket system. It seamlessly integrates inquiries created via email, phone and web-based forms into a simple easy-to-use multi-user web interface. Manage, organize and archive all your support requests and responses in one place while providing your customers with accountability and responsiveness they deserve.
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((OTRS)) Community Edition is the open source version of the fully-managed OTRS service management suite, a leading cloud-based ticketing and process automation solution for service management teams that makes communication with customers easier, cheaper and more transparent.
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