HappyFox Alternatives
HappyFox
As a cloud-based customer support help desk and ticket system, HappyFox supports help requests from sources like chat, phone calls, email, and posts on social media. Outside of its web interface, HappyFox is available on the Google Play Store and the App Store.
The help desk software sector is filled with options, and that includes free and open source alternatives to HappyFox available across a wide variety of operating systems and interfaces, such as Windows, macOS, and Linux.
Best HappyFox Alternatives for Self Hosted
Looking for the best programs similar to HappyFox? Check out our top picks. Let's see if there are any HappyFox alternatives that support your platform.
UseResponse
CommercialWebSelf-HostedUseResponse is a customizable Community Feedback and Support Software can be installed on your server as a PHP script or used in Cloud as SaaS. Main Products Include: -Feedback Software Enables you to create Idea Bank, Bug Tracking System and FAQ section on your site to gather user requests from multiple channels. The system allows you to keep track of all the incoming requests from email, widget, chat, social media in one place.
Features:
- Customizable
- Helpdesk ticketing
- Kanban boards
- Kanban Chart
- Product Roadmap Management
- Task assignments
- Canned responses
- Chat
- Community based
- Customer Feedback
- Customer service
- Flexible customizations
- German
- Knowledge base
- Knowledge Base structuring
- Live Chat
- Modern live chat
- Multiple languages
- Multibrand
- Php
- Pricing per agent
- Private Community
- Skype integration
- SLA
- Slack integration
- Task Management
osTicket
FreeOpen SourceWindowsLinuxWebMySQL Community EditionSelf-HostedPHPosTicket is a widely-used open source support ticket system. It seamlessly integrates inquiries created via email, phone and web-based forms into a simple easy-to-use multi-user web interface. Manage, organize and archive all your support requests and responses in one place while providing your customers with accountability and responsiveness they deserve.
Features:
- Customer support
- Dockerized
- Helpdesk ticketing
- Php
- Task Management
((OTRS)) Community Edition
Free PersonalOpen SourceMacLinuxWebSelf-HostedPerl((OTRS)) Community Edition is the open source version of the fully-managed OTRS service management suite, a leading cloud-based ticketing and process automation solution for service management teams that makes communication with customers easier, cheaper and more transparent.
Features:
- SLA
- Customer support
- Email notifications
- Helpdesk ticketing
- Knowledge base
- SOAP API
- Task Management
- Workflow Automation
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