Helpman is an online software that lets you organize answers and articles available publicly to customers. Customer Support teams share their knowledge with customers in what they call a knowledge base or a help center. They reduce the flow on other support channels like chat or email and are more productive, focused on the most important requests.
In our list of best programs, we'll review some different alternatives to Helpman. Let's see if your platform is supported by any of them.
Freshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even through Twitter and your company's...
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