Helpman Alternatives
Helpman
Helpman is an online software that lets you organize answers and articles available publicly to customers. Customer Support teams share their knowledge with customers in what they call a knowledge base or a help center. They reduce the flow on other support channels like chat or email and are more productive, focused on the most important requests.
Best Helpman Alternatives for Mac
Are you looking for alternatives to Helpman? Please see our top picks. In this article, we provide the list of some Helpman alternatives that will work on Windows and other platforms.
Freshdesk
FreemiumMacWindowsLinuxWebAndroidiPhoneChrome OSAndroid TabletiPadGoogle AppsFreshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even through Twitter and your company's...
Features:
- Ad-free
- Ads monitoring
- Automatic customer engagement
- Customer Feedback
- Customer service
- Customer support
- Software as a Service
- Team Collaboration
Reamaze
CommercialMacWindowsLinuxWebAndroidiPhoneiPadReamaze is a helpdesk and live chat platform designed to help businesses support, engage, and convert customers on a single platform. Perfect for chat, social, email...
Features:
- Live Chat
- Helpdesk ticketing
- Automated messaging
- Ecommerce integration
- Integrated Chat
- Workflow Automation
- CRM
- Automatic customer engagement
- Chat
- Custom widgets
- Customer Feedback
- Customer Journey Mapping
- Customer service
- Customer support
- Customizable
- Embeddable
- FAQ Automation
- Knowledge base
- Marketing automation
- Mobile friendly
- Real-time monitoring
- Shopify integration
- Social media integration
Kayako
CommercialMacWindowsLinuxWebAndroidiPhoneBlackberryAndroid TabletWindows PhoneiPadKayako is effortless customer service software that helps teams be more productive and build customer loyalty. Offer support via email, live chat, Facebook, Twitter...
Features:
- CRM
- Customer service
- Knowledge base
- Live Chat
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