TopAlter.com

HelpMaster Alternatives

HelpMaster Alternatives

HelpMaster

If your business needs to log, track, manage, automate and escalate support issues, then please read on.

HelpMaster combines CRM, helpdesk, service desk, email response management, web self service + so much more into a single software suite. Priced to be affordable, and packed with features that scale to any size business. HelpMaster is specifically designed for use in helpdesk, service desk, complaints management, facilities management, business processes tracking, request fulfillment and management, workflow automation, email response management and web self-service.

For small businesses looking for a system to log, track and manage the daily issues affecting your business, HelpMaster has everything you need now, with plenty of headroom to grow into.

For businesses looking for an ITSM solution that can be aligned with the principles of ITIL and other service management frameworks, you'll find HelpMaster to be an intelligently designed and powerful tool.
Built on the strengh of feedback from thousands of users around the world, HelpMaster is the most flexibile, template helpesk system on the market.

Best HelpMaster Alternatives for Web

Are you trying to find the best programs like HelpMaster? Have a look at this post and weigh in on your thoughts. Cool!

UseResponse

UseResponse

CommercialWebSelf-Hosted

UseResponse is a customizable Community Feedback and Support Software can be installed on your server as a PHP script or used in Cloud as SaaS. Main Products Include:...

Features:

  • Customizable
  • Helpdesk ticketing
  • Kanban boards
  • Kanban Chart
  • Product Roadmap Management
  • Task assignments
  • Canned responses
  • Chat
  • Community based
  • Customer Feedback
  • Customer service
  • Flexible customizations
  • German
  • Knowledge base
  • Knowledge Base structuring
  • Live Chat
  • Modern live chat
  • Multiple languages
  • Multibrand
  • Php
  • Pricing per agent
  • Private Community
  • Skype integration
  • SLA
  • Slack integration
  • Task Management
Freshdesk

Freshdesk

FreemiumMacWindowsLinuxWebAndroidiPhoneChrome OSAndroid TabletiPadGoogle Apps

Freshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even through Twitter and your company's...

Features:

  • Ad-free
  • Ads monitoring
  • Automatic customer engagement
  • Customer Feedback
  • Customer service
  • Customer support
  • Software as a Service
  • Team Collaboration
UserVoice

UserVoice

CommercialWebAndroidiPhoneAndroid TabletiPad

UserVoice communities are the easiest way to turn customer feedback into action: 1. Share ideas. 2. Vote up the best. 3. Respond, implement & repeat! ...

Features:

  • Suggestion voting
  • Customer Feedback
  • Customer support
  • German
  • In-App Voting
  • Multiple languages
  • Wordpress integration
InvGate Service Desk

InvGate Service Desk

CommercialMacWindowsLinuxWebAndroidiPhoneAndroid TabletiPad

InvGate Service Desk is a web-based ITIL-ready solution with an unprecedented user interface. Code-free config for Incident, Problem, Change, Asset & Knowledge...

osTicket

osTicket

FreeOpen SourceWindowsLinuxWebMySQL Community EditionSelf-HostedPHP

Lightweight, open-source support solution with built-in customer portal and rich admin dashboard for easy ticket management.

Features:

  • Customer support
  • Dockerized
  • Helpdesk ticketing
  • Php
  • Task Management
Get Satisfaction

Get Satisfaction

CommercialWeb

Get Satisfaction is a community platform that helps companies create engaging customer experiences by fostering online conversations about their products and services at...

Features:

  • Customer Feedback
  • CRM
Zendesk

Zendesk

CommercialWebAndroidiPhoneBlackberryiPad

Offers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries. Zendesk is a web-based help desk software...

Features:

  • Customer support
  • Forums
  • Knowledge base
  • Software as a Service
((OTRS)) Community Edition

((OTRS)) Community Edition

Free PersonalOpen SourceMacLinuxWebSelf-HostedPerl

((OTRS)) Community Edition is the free, open source version of OTRS, a ticketing and process automation suite used by service teams to improve communication and customer...

Features:

  • SLA
  • Customer support
  • Email notifications
  • Helpdesk ticketing
  • Knowledge base
  • SOAP API
  • Task Management
  • Workflow Automation
Help Scout

Help Scout

CommercialWebiPhone

Help Scout scales like any other help desk, but the customer experience is personalized like a normal email. Customers don't need to confront a clunky ticket...

Features:

  • Customer Feedback
  • CRM
  • Customer service
  • Customer support
  • Knowledge base
UserReport

UserReport

FreeWeb

UserReport is a free online service that enables website owners to make quick and fun online surveys and collect user feedback with the online feedback button and forum....

Features:

  • CrowdSourced
  • Customer Feedback
  • Email deliverability
  • Apps with Google Analytics Integration
  • Multiple languages

Upvote Comparison

Interest Trends

HelpMaster Reviews

Add your reviews & share your experience when using HelpMaster to the world. Your opinion will be useful to others who are looking for the best HelpMaster alternatives.

Copyright © 2021 TopAlter.com

Sites we Love: AnswerBun, MenuIva, UKBizDB, Sharing RPP