Helprace is a personalized help desk system. Email ticketing, self-service, docs, feedback and community. Fully integrated together and easy to use. Only pay for what you really need.
Full ticket management, reporting, contact system. Helprace features workflows, case rules, saved actions, agent collision, internal notes and real-time ticketing. Fully customizable email properties, templates, accounts, signatures. Make it look like email to your customers.
Wow your customers using the best customer service app around! Helprace gives end-users 4 intuitive feedback categories: 1) ask a question 2) share an idea 3) report a problem or 4) give praise. Build a knowledge base, a custom FAQ site. Set portals as public, private or usable for staff only.
Want another awesome Helprace alternative? Look no further. We researched the top alternatives and found several new Helprace alternatives that work with your platform or device. If you want even more options, we've also reviewed top Helprace-like software for your Mac, Windows PC, Android phone/tablet, Linux computer, or iPhone.
Freshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even through Twitter and your company's...
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UserVoice communities are the easiest way to turn customer feedback into action: 1. Share ideas. 2. Vote up the best. 3. Respond, implement & repeat! ...
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Front is the first email management software for teams that integrates with the tools you already use. With Front, you can assign messages to teammates, write comments...
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