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OneDesk Alternatives

OneDesk Alternatives

OneDesk

OneDesk is an on-demand software made to facilitate services delivery and product development collaboration. It is aimed at a broad spectrum of small to enterprise-sized businesses. The core applications include:

Social Media Monitoring
Customer Feedback Management
Help Desk
Requirements Management
Project Management

A built-in suite of real-time social collaboration tools allow users to communicate efficiently on the work at hand to get precisely-targeted products and services to market quickly. Simply enter your email address to sign up.

Best OneDesk Alternatives for Web

Are you looking for alternatives to OneDesk? Please see our top picks. In this article, we provide the list of some OneDesk alternatives that will work on Windows and other platforms.

UseResponse

UseResponse

CommercialWebSelf-Hosted

UseResponse is a customizable Community Feedback and Support Software can be installed on your server as a PHP script or used in Cloud as SaaS. Main Products Include:...

Features:

  • Customizable
  • Helpdesk ticketing
  • Kanban boards
  • Kanban Chart
  • Product Roadmap Management
  • Task assignments
  • Canned responses
  • Chat
  • Community based
  • Customer Feedback
  • Customer service
  • Flexible customizations
  • German
  • Knowledge base
  • Knowledge Base structuring
  • Live Chat
  • Modern live chat
  • Multiple languages
  • Multibrand
  • Php
  • Pricing per agent
  • Private Community
  • Skype integration
  • SLA
  • Slack integration
  • Task Management
UserVoice

UserVoice

CommercialWebAndroidiPhoneAndroid TabletiPad

UserVoice communities are the easiest way to turn customer feedback into action: 1. Share ideas. 2. Vote up the best. 3. Respond, implement & repeat! ...

Features:

  • Suggestion voting
  • Customer Feedback
  • Customer support
  • German
  • In-App Voting
  • Multiple languages
  • Wordpress integration
Get Satisfaction

Get Satisfaction

CommercialWeb

Get Satisfaction is a community platform that helps companies create engaging customer experiences by fostering online conversations about their products and services at...

Features:

  • Customer Feedback
  • CRM
UserEcho

UserEcho

CommercialWebiPhoneiPadSoftware as a Service (SaaS)

UserEcho gives you the opportunity to create a modern Community to support customers in a few minutes. It includes support forum with the possibility of voting for...

Features:

  • UI customization
  • Customer Feedback
  • CRM
  • Knowledge Management
  • Live Chat
  • Software as a Service
Survicate

Survicate

FreemiumWebAndroidiPhoneAndroid TabletiPad

Survicate is an all-in-one customer feedback software. With just one tool, you can collect customer feedback across all digital touchpoints. Use collected insights to...

Features:

  • Advanced targeting
  • Behavioural targeting
  • Skip Logic
  • Category filters
  • Conversion Rate Optimization
  • Conversion tracking
  • Customer Analytics
  • Customer Feedback
  • Customer support
  • Feedback
  • Lead Generation
  • Marketo integration
  • Mobile friendly
  • Net Promoter Score (NPS)
  • Pop-up surveys
  • Question Branching
  • Real-time analytics
  • Salesforce integration
  • White-labeled
UserReport

UserReport

FreeWeb

UserReport is a free online service that enables website owners to make quick and fun online surveys and collect user feedback with the online feedback button and forum....

Features:

  • CrowdSourced
  • Customer Feedback
  • Email deliverability
  • Apps with Google Analytics Integration
  • Multiple languages
idea.informer

idea.informer

FreeWeb

Idea Informer is a idea forum similar to uservoice or getsatisfaction. Individual forums are created as subdomains of idea.informer.com and there is a widget to include...

Features:

  • Customer Feedback
  • Forums
Tender Support

Tender Support

CommercialWeb

Tender Support organizes your customer care so you can focus on delivering the best service possible. We collect all your support requests and funnel them into your...

Features:

  • Customer Feedback
  • Forums
  • Knowledge base
  • Software as a Service
All Our Ideas

All Our Ideas

FreeOpen SourceWeb

All Our Ideas is a research project that seeks to develop a new form of social data collection by combining the best features of quantitative and qualitative methods....

Zoho Discussions

Zoho Discussions

FreemiumWeb

Create Online Forums and Communities for Customer Support, Gathering Ideas and for Close-Group and for Intranet Collaboration

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