OpenSupports is an open source ticket system. It allows you to manage the inquiries of your customers by using tickets that you or your staff will answer. You can use a user system allowing only registered users to create tickets or don't use it and allow anyone to create tickets. You can also provide documentation called "articles" for faqs and how-to guides.
In our list of best programs, we'll review some different alternatives to OpenSupports. Let's see if your platform is supported by any of them.
Lightweight, open-source support solution with built-in customer portal and rich admin dashboard for easy ticket management.
Features:
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