OpenSupports Alternatives
OpenSupports
OpenSupports is an open source ticket system. It allows you to manage the inquiries of your customers by using tickets that you or your staff will answer. You can use a user system allowing only registered users to create tickets or don't use it and allow anyone to create tickets. You can also provide documentation called "articles" for faqs and how-to guides.
Best Open Source OpenSupports Alternatives
Hate OpenSupports? Use another browser! Which one should you go with? Try out these other browsers before making your final decision. Want some more context? We've got a great list of alternatives to OpenSupports here.
osTicket
FreeOpen SourceWindowsLinuxWebMySQL Community EditionSelf-HostedPHPLightweight, open-source support solution with built-in customer portal and rich admin dashboard for easy ticket management.
Features:
- Customer support
- Dockerized
- Helpdesk ticketing
- Php
- Task Management
((OTRS)) Community Edition
Free PersonalOpen SourceMacLinuxWebSelf-HostedPerl((OTRS)) Community Edition is the free, open source version of OTRS, a ticketing and process automation suite used by service teams to improve communication and customer...
Features:
- SLA
- Customer support
- Email notifications
- Helpdesk ticketing
- Knowledge base
- SOAP API
- Task Management
- Workflow Automation
Zammad
FreeOpen SourceLinuxSelf-HostedZammad is a web based open source helpdesk/customer support system with many features to manage customer communication via several channels like telephone, Facebook...
Features:
- Email tracking
- SLA
- Auto responder
- Customizable
- REST API
- Customer support
- Email automation
- Facebook integration
- Helpdesk ticketing
- Integrated Chat
- Knowledge base
- Ruby
- Slack integration
- Twitter integration
Request Tracker
FreeOpen SourceLinuxWebSelf-HostedPerlRT is an enterprise-grade ticketing system which enables a group of people to intelligently and efficiently manage tasks, issues, and requests submitted by a community...
Features:
- Bug reporting
- Customer service
- Customer support
- Customizable triggers
- Dependency Tracking
- Extensible by Plugins/Extensions
- Helpdesk ticketing
- Incident management
- Task assignments
- Task time tracking
- Team Collaboration
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