OpenSupports is an open source ticket system. It allows you to manage the inquiries of your customers by using tickets that you or your staff will answer. You can use a user system allowing only registered users to create tickets or don't use it and allow anyone to create tickets. You can also provide documentation called "articles" for faqs and how-to guides.
In our list of best programs, we'll review some different alternatives to OpenSupports. Let's see if your platform is supported by any of them.
Lightweight, open-source support solution with built-in customer portal and rich admin dashboard for easy ticket management.
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Zammad is a web based open source helpdesk/customer support system with many features to manage customer communication via several channels like telephone, Facebook...
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RT is an enterprise-grade ticketing system which enables a group of people to intelligently and efficiently manage tasks, issues, and requests submitted by a community...
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Price: FREE, Language: PHP/MySQL, Type: Web-based, Features: unlimited tickets, categories, knowledgebase, attachments and more. HESK is PHP Help Desk Software...
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