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OpenSupports Alternatives

OpenSupports Alternatives

OpenSupports

OpenSupports is an open source ticket system. It allows you to manage the inquiries of your customers by using tickets that you or your staff will answer. You can use a user system allowing only registered users to create tickets or don't use it and allow anyone to create tickets. You can also provide documentation called "articles" for faqs and how-to guides.

Best Free OpenSupports Alternatives

In our list of best programs, we'll review some different alternatives to OpenSupports. Let's see if your platform is supported by any of them.

osTicket

osTicket

FreeOpen SourceWindowsLinuxWebMySQL Community EditionSelf-HostedPHP

Lightweight, open-source support solution with built-in customer portal and rich admin dashboard for easy ticket management.

Features:

  • Customer support
  • Dockerized
  • Helpdesk ticketing
  • Php
  • Task Management
Zammad

Zammad

FreeOpen SourceLinuxSelf-Hosted

Zammad is a web based open source helpdesk/customer support system with many features to manage customer communication via several channels like telephone, Facebook...

Features:

  • Email tracking
  • SLA
  • Auto responder
  • Customizable
  • REST API
  • Customer support
  • Email automation
  • Facebook integration
  • Helpdesk ticketing
  • Integrated Chat
  • Knowledge base
  • Ruby
  • Slack integration
  • Twitter integration
Request Tracker

Request Tracker

FreeOpen SourceLinuxWebSelf-HostedPerl

RT is an enterprise-grade ticketing system which enables a group of people to intelligently and efficiently manage tasks, issues, and requests submitted by a community...

Features:

  • Bug reporting
  • Customer service
  • Customer support
  • Customizable triggers
  • Dependency Tracking
  • Extensible by Plugins/Extensions
  • Helpdesk ticketing
  • Incident management
  • Task assignments
  • Task time tracking
  • Team Collaboration
HESK

HESK

FreeWindowsLinuxWeb

Price: FREE, Language: PHP/MySQL, Type: Web-based, Features: unlimited tickets, categories, knowledgebase, attachments and more. HESK is PHP Help Desk Software...

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