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Plum DEV Alternatives

Plum DEV Alternatives

Plum DEV

Plum DEV allows developers to build voice applications that automate a company’s most frequent communications. This includes everything from highly interactive customer self-service to communications-enabled business processes, and more. Helping businesses increase efficiency, lower costs, and improve customer satisfaction.

Open Standard:
As an open, programmable communications platform that supports VoiceXML development, DEV offers customization, portability, and unmatched flexibility.

Call Analytics:
VoiceTrends is an analytics tool designed specifically for voice applications. Integrated into Plum DEV, VoiceTrends lets users track application usage and performance, A/B test scripts, and provides granular reporting capabilities.

Secure, Reliable, Scalable:
DEV resides on Plum’s hosted cloud, which is a secure PCI-DSS Level 1 and HIPAA compliant environment, backed by four, geographically dispersed data centers and N+1 redundancy throughout for scalable, reliable service.

Integration:
DEV integrates smoothly with any IT or telephony system(s). Whether its a CRM, ERP, VoC, or any other type of database, DEV takes advantage of common APIs to partner data with communications.

Speech Technology:
DEV supports a broad range of voice features like text-to-speech, automatic speech recognition, and voice biometrics that enhance caller experience.

Mature Platform:
Plum DEV is a mature platform backed by SLAs that guarantee 100% uptime. Additional support is available through documentation and a community forum for developers.

Best Plum DEV Alternatives for Windows

Looking for a program that is like Plum DEV? We have our top picks here. If you need another program that has some of the features of Plum DEV on your device, read what we recommend in this post.

RingCentral Engage Digital

RingCentral Engage Digital

CommercialOpen SourceMacWindowsWebAndroidiPhoneWindows Phone

Leading brands use RingCentral Engage Digital SaaS software applications to make it easier to manage their online customer service activities. Our clients enjoy lower...

Features:

  • Merging identities
  • Multiple channels
  • Omni-digital
  • Cross-platform
  • Customer Feedback
  • Customer service
  • Customer support
  • Customizable
  • Knowledge base
  • Team Collaboration
Cisco IOS Voice XML Browser

Cisco IOS Voice XML Browser

CommercialWindowsLinux

Cisco IOS ® Software provides many rich voice capabilities, including VoiceXML browser services. Available on a wide range of Cisco IOS Software voice gateways.

Features:

  • IVR
  • SIP
  • Speech Recognition
  • Text to Speech
uContact

uContact

CommercialMacWindowsLinuxWebAndroidiPhoneChrome OSiPad

uContact is an All in One contact center solution that includes ACD, recording, dialers (preview, power and predictive), Social Networks, CRM, WFM, quality, call...

Features:

  • Call recording
  • Call Tracking
  • IVR
  • Phone dialer
  • Predictive dialer
  • Unified inbox

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