Request Tracker Alternatives
Request Tracker
RT is an enterprise-grade ticketing system which enables a group of people to intelligently and efficiently manage tasks, issues, and requests submitted by a community of users.
The RT platform has been under development since 1996, and is used by systems administrators, customer support staffs, IT managers, developers and marketing departments at thousands of sites around the world.
Written in object-oriented Perl, RT is a high-level, portable, platform independent system that eases collaboration within organizations and makes it easy for them to take care of their customers.
RT manages key tasks such as the identification, prioritization, assignment, resolution and notification required by enterprise-critical applications including project management, help desk, NOC ticketing, CRM and software development.
RT is used by Fortune 100 companies, government agencies, educational institutions, and development organizations worldwide.
Best Request Tracker Alternatives
Want another awesome Request Tracker alternative? Look no further. We researched the top alternatives and found several new Request Tracker alternatives that work with your platform or device. If you want even more options, we've also reviewed top Request Tracker-like software for your Mac, Windows PC, Android phone/tablet, Linux computer, or iPhone.
Redmine
FreeOpen SourceWebMySQL Community EditionSelf-HostedMariaDBRubyMicrosoft SQL ServerCloudronRuby on RailsPostgreSQLRedmine is a flexible project management web application. Written using Ruby on Rails framework, it is cross-platform and cross-database. It integrates with a number...
Features:
- Customizable
- Built-in File Manager
- Employee Time Tracking
- Extensible by Plugins/Extensions
- Gantt-charts
- Included wiki
- Multiple languages
- Multi-project management
- Task time tracking
- VCS integration
- Version tracking
- Wiki-like interface
Request Tracker Reviews
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