TopAlter.com

Request Tracker Alternatives

Request Tracker Alternatives

Request Tracker

RT is an enterprise-grade ticketing system which enables a group of people to intelligently and efficiently manage tasks, issues, and requests submitted by a community of users.

The RT platform has been under development since 1996, and is used by systems administrators, customer support staffs, IT managers, developers and marketing departments at thousands of sites around the world.

Written in object-oriented Perl, RT is a high-level, portable, platform independent system that eases collaboration within organizations and makes it easy for them to take care of their customers.

RT manages key tasks such as the identification, prioritization, assignment, resolution and notification required by enterprise-critical applications including project management, help desk, NOC ticketing, CRM and software development.

RT is used by Fortune 100 companies, government agencies, educational institutions, and development organizations worldwide.

Best Request Tracker Alternatives

Looking for the best programs similar to Request Tracker? Check out our top picks. Let's see if there are any Request Tracker alternatives that support your platform.

((OTRS)) Community Edition

((OTRS)) Community Edition

Free PersonalOpen SourceMacLinuxWebSelf-HostedPerl

((OTRS)) Community Edition is the free, open source version of OTRS, a ticketing and process automation suite used by service teams to improve communication and customer...

Features:

  • SLA
  • Customer support
  • Email notifications
  • Helpdesk ticketing
  • Knowledge base
  • SOAP API
  • Task Management
  • Workflow Automation

Request Tracker Reviews

Add your reviews & share your experience when using Request Tracker to the world. Your opinion will be useful to others who are looking for the best Request Tracker alternatives.

Copyright © 2021 TopAlter.com

Sites we Love: AnswerBun, MenuIva, UKBizDB, Sharing RPP