Samanage Alternatives
Samanage
Samanage is a true cloud, multi-tenant IT service desk and asset management solution. The software unifies the service desk and asset management offering so that clients can tie users, tickets and assets together seamlessly.
The award-winning user interface is so easy to use that many clients are able to get up and operational in just 14 days. The simplicity of the application does not sacrifice features as the application is fully ITIL-ready with incident, problem, change management on the service desk side and asset, contract, mobile and warranty management on the asset management side.
Clients can fully customize the application themselves without any additional code or professional services, which allows clients to modify the solution to meet their current and future needs.
Best Samanage Alternatives
Need an alternative to Samanage? Read on. We've looked at the best Samanage alternatives available for Windows, Mac and Android.
InvGate Service Desk
CommercialMacWindowsLinuxWebAndroidiPhoneAndroid TabletiPadInvGate Service Desk is a web-based ITIL-ready solution with an unprecedented user interface. Code-free config for Incident, Problem, Change, Asset & Knowledge...
Zendesk
CommercialWebAndroidiPhoneBlackberryiPadOffers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries. Zendesk is a web-based help desk software...
Features:
- Customer support
- Forums
- Knowledge base
- Software as a Service
InvGate Assets
CommercialMacWindowsLinuxWebAssets is a suite of intelligent solutions to manage your hardware and software assets, through discovery, remote desktop, software metering, deployment & license...
Features:
- Asset Inventory
- Asset Management
- Automated Email Reports
- Hardware Monitoring
- IT Asset Management
- Network Discovery
- Remote desktop
- Security focused
- Software Metering
JitBit Helpdesk
Commercial$ $ $WindowsWebAndroidAndroid TabletiPadTicketing software for your customer service team. Tracks support requests, fully integrates with your mailbox.
Features:
- Text chat
- Customer support
- Knowledge base
OTRS
CommercialWindowsLinuxWebOTRS is a leading cloud-based help desk and process automation solution. It is used by service teams to improve customer relationships, reduce costs, improve...
Features:
- CMDB and ProcessManagement
- Incident management
- Inventory management
- Web-Based
- Customer service
- First person view
- Helpdesk ticketing
- Service Level Management
- Workflow Automation
Helpy.io
FreemiumOpen SourceMacWindowsLinuxWebiPhoneiPadSelf-HostedSoftware as a Service (SaaS)Private cloud customer support software for organizations serious about data control.
Features:
- Support for Bootstrap
- Customer support
- Forums
- Knowledge base
- Multiple languages
- Web-Based
iTop
FreeOpen SourceSelf-HostediTop stands for IT Operational Portal. iTop is an Open Source web application for the day to day operations of an IT environment. iTop was designed with the ITIL best...
Features:
- Helpdesk ticketing
- Incident management
- Knowledge base
- Task Management
ServiceNow
CommercialWebSoftware as a Service (SaaS)ServiceNow is a leading provider of cloud-based services that automate enterprise IT operations. Our service includes a suite of applications built on our proprietary...
Features:
- Helpdesk ticketing
- IT Asset Management
- Software as a Service
Alloy Navigator
CommercialMacWindowsLinuxWebAndroidChrome OSSelf-HostedAlloy Navigator is an all-inclusive IT Service and Asset Management solution that provides thoughtful answers to your toughest IT challenges.
Features:
- Employee Self service
- Helpdesk ticketing
- Inventory management
- IT Asset Management
- License inventory
- Self-Service Integration
- Service Level Management
- Software Auditing
- Task Automation
- Task time tracking
- Workflow Automation
- Configuration Management
- Knowledge base
- Knowledge Management
- License management
Trengo
CommercialWebAndroidiPhoneSoftware as a Service (SaaS)One inbox for all customer contact channels like Messaging, Chat, Text, E-mail & Call.
Features:
- Whatsapp integration
- Customer service
- Customer support
- Helpdesk ticketing
- Live Chat
- Multiple Account support
- Telegram
- Telegram Bot
- Twitter integration
- Voice Call
- Voice chat
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