Trakdesk is a cloud-based customer support software and helpdesk solution that lets you efficiently manage your customers through various channels no matter where they are. Some popular features include:
- Knowledge base and self service portal
- Customer portal
- Automations: event triggers, automatic automation, macros
- Gamification - quests
- Multi-language
- Satisfaction surveys
- Custom domain mapping
- Customizable themes
- Customizable ticket, customer and company forms
- Service level agreement - SLA
- Business hours
- Ticket scheduler
- Multiple products and brands
And many more..
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Want another awesome Trakdesk alternative? Look no further. We researched the top alternatives and found several new Trakdesk alternatives that work with your platform or device. If you want even more options, we've also reviewed top Trakdesk-like software for your Mac, Windows PC, Android phone/tablet, Linux computer, or iPhone.
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