VCC Live Alternatives
VCC Live
VCC Live's solution offers multiple contact center solutions, communication channels and other services. Key functionalities include database management, project management, user management, team management, quality management and more.
VCC Live offers a telesales solution that manages telesales campaigns and telco services for organizations. Features like predictive dialer, A/B testing, mass SMS, chat and email ticketing are available. Further, customer service is offered via multiple communication channels and call blending. Local and international telco service are also offered.
VCC Live Pay is used to make payments during a phone call. It helps in managing debt collection. Further, VCC Live integrates with Webhook, Database API, Javascript SDK and payment feedback applications.
VCC Live provides its services on per seat per month subscription basis and support is provided via email, online guides and tutorials and over the phone.
Best VCC Live Alternatives
Need an alternative to VCC Live? Read on. We've looked at the best VCC Live alternatives available for Windows, Mac and Android.
Zent.io
CommercialMacWindowsLinuxWebZent.io is a Contact Center Cloud Software Multichannel that unify chat, phone and e-mail. All the communication channels will be answered from a single interface. The...
Features:
- Call recording
- Customer service
- Customer support
- Knowledge base
- Knowledge Management
- Live Chat
- Real time collaboration
- Voice chat
CloudTalk.io
CommercialMacWindowsLinuxAndroidiPhoneSoftware as a Service (SaaS)Cloud-based phone centre solution with the 50+ advanced call features, ready to use in a minute. CloudTalk helps more than 1000 smart companies as DHL, Electronic Star...
Features:
- Call Routing
- Android App
- Blacklist monitoring
- Call forwarding
- Call recording
- Call Tagging
- Callback
- Data analytics
- Google contacts integration
- Helpscout integration
- HubSpot integration
- IVR
- Mobile apps
- Predictive dialer
- Real-time analytics
- Reporting
- Skill based routing
- Speech to text
- Voice Call
- Voice Recording
- Zapier integration
- Bigcommerce Integration
- Call Tracking
- Call Transfer
- Click to call
- Customer service
- Customer support
- Dedicated phone number
- Ecommerce integration
- Encrypted calls
- Encrypted Connection
- Encrypted VoIP calls
- Freshdesk integration
- Integration
- Integration with Pipedrive
- Magento integration
- Pipedrive integration
- Salesforce integration
- Shopify integration
- SMS Messaging
- Softphone
- Software as a Service
- Speech Recognition
- Text to Speech
- Voice chat
- WebRTC
- Zendesk integration
- Zoho integration
Nectar Desk
FreeOpen SourceMacWindowsWebNectar Desk is a provider of call center software solutions for a wide variety of industries. It has a complete suite of call center software features such as call...
Features:
- Call Queue
- Call recording
- Click to call
- Integration with Pipedrive
- IVR
- Based on phone number
- Voice Call
Five9
CommercialWebiPhoneiPadFive9 is the leading provider of cloud contact center solutions for customer service, sales, account management, telemarketing, and collections.
Features:
- CRM
- Sales Management
- Software as a Service
- Task Management
uContact
CommercialMacWindowsLinuxWebAndroidiPhoneChrome OSiPaduContact is an All in One contact center solution that includes ACD, recording, dialers (preview, power and predictive), Social Networks, CRM, WFM, quality, call...
Features:
- Call recording
- Call Tracking
- IVR
- Phone dialer
- Predictive dialer
- Unified inbox
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