Nectar Desk Alternatives
Nectar Desk
Nectar Desk is a provider of call center software solutions for a wide variety of industries. It has a complete suite of call center software features such as call recording, IVRs and call transfers. Additionally, it integrates with many CRM platforms in order to ensure that agents can work efficiently between Nectar Desk and their CRM. It also has advanced agent analytics which allow users to analyze their agents’ performance and make staffing adjustments as necessary.
Best Nectar Desk Alternatives
Are you looking for alternatives to Nectar Desk? Please see our top picks. In this article, we provide the list of some Nectar Desk alternatives that will work on Windows and other platforms.
Zent.io
CommercialMacWindowsLinuxWebZent.io is a Contact Center Cloud Software Multichannel that unify chat, phone and e-mail. All the communication channels will be answered from a single interface. The...
Features:
- Call recording
- Customer service
- Customer support
- Knowledge base
- Knowledge Management
- Live Chat
- Real time collaboration
- Voice chat
CloudTalk.io
CommercialMacWindowsLinuxAndroidiPhoneSoftware as a Service (SaaS)Cloud-based phone centre solution with the 50+ advanced call features, ready to use in a minute. CloudTalk helps more than 1000 smart companies as DHL, Electronic Star...
Features:
- Call Routing
- Android App
- Blacklist monitoring
- Call forwarding
- Call recording
- Call Tagging
- Callback
- Data analytics
- Google contacts integration
- Helpscout integration
- HubSpot integration
- IVR
- Mobile apps
- Predictive dialer
- Real-time analytics
- Reporting
- Skill based routing
- Speech to text
- Voice Call
- Voice Recording
- Zapier integration
- Bigcommerce Integration
- Call Tracking
- Call Transfer
- Click to call
- Customer service
- Customer support
- Dedicated phone number
- Ecommerce integration
- Encrypted calls
- Encrypted Connection
- Encrypted VoIP calls
- Freshdesk integration
- Integration
- Integration with Pipedrive
- Magento integration
- Pipedrive integration
- Salesforce integration
- Shopify integration
- SMS Messaging
- Softphone
- Software as a Service
- Speech Recognition
- Text to Speech
- Voice chat
- WebRTC
- Zendesk integration
- Zoho integration
Aircall
CommercialMacWindowsLinuxWebSimple & smart phone system designed for teams - Get numbers instantly wherever you need them. In 40 countries. - Cascade easily phone calls across your team...
Features:
- Call Queue
- IVR
- Voice calling
- Call recording
- Phone calls
- Based on phone number
- Real time collaboration
- Voice Call
- Voice chat
- Voice messages
Amazon Connect
CommercialWebAmazon Connect is a simple to use, self-service, cloud-based customer contact center that scales to support any size business
Five9
CommercialWebiPhoneiPadFive9 is the leading provider of cloud contact center solutions for customer service, sales, account management, telemarketing, and collections.
Features:
- CRM
- Sales Management
- Software as a Service
- Task Management
KOOKOO
CommercialWebKookoo offers customer interactive solutions for your small business. Features like IVR, cloud PBX, toll free numbers will be provided for diffrent business sectors
Talkdesk
CommercialWebTalkdesk is a cloud-based call center software solution. No hardware, no coding. One-click integrations with Salesforce, Zendesk, Desk.com and many others. Connect...
Features:
- Cloud based
- Customer support
- Transcribe Voicemails
uContact
CommercialMacWindowsLinuxWebAndroidiPhoneChrome OSiPaduContact is an All in One contact center solution that includes ACD, recording, dialers (preview, power and predictive), Social Networks, CRM, WFM, quality, call...
Features:
- Call recording
- Call Tracking
- IVR
- Phone dialer
- Predictive dialer
- Unified inbox
VCC Live
CommercialMacWindowsLinuxAndroidVCC Live is a cloud-based contact center software, providing telecommunications services to all types of business that want to offer prompt support to their customers.
Features:
- Call Queue
- Call recording
- Call Tracking
- Inbound calls
- IVR
- Predictive dialer
- Reporting
Zero
CommercialMacWindowsWebAndroidiPhoneZero is the business phone system built for forward-thinking IT. Our suite unites all phone system & call center features, voice and video conferencing, team...
Features:
- Call recording
- Cloud based
- Unified communications
- Unified messaging
- Video chat
- Video Conferencing
- Voice Call
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