VICIdial Contact Center Suite Alternatives
VICIdial Contact Center Suite
VICIdial can be installed on your own hardware or you can use our hosted service. It is extremely flexible and scalable. A large VICIdial installation can handle over two million(2,000,000) phone calls per day, with over five hundred(500) agents handling calls and internet communications from customers. There are also over two thousand(2,000) settings and configuration options, allowing easy customization of distinct call flows, agent permissions and other settings.
VICIdial also allows you to have agents logged in from remote locations. The agent screen is available in sixteen(16) different languages, with options to make your own translations as well.
Best Freemium VICIdial Contact Center Suite Alternatives
For the best VICIdial Contact Center Suite alternative check out these alternatives which will work with your device & platform. There are several VICIdial Contact Center Suite-like software that you might want to check as well.
EasyCall Phone Call Center
FreemiumWebSoftware as a Service (SaaS)Instantly provide voice customer support through phone calls. EasyCall is a simple yet advanced call center software that allow your customers to call you with a click...
Features:
- Call recording
- Click to call
- Voice Call
- Call Tracking
- Customer Feedback
- CRM
- Customer service
- Customer support
- Phone calls
- Based on phone number
- Video calling
- Voice chat
- Voice messages
- Voice recognition
VICIdial Contact Center Suite Reviews
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