Vision Helpdesk Alternatives
Vision Helpdesk
Vision Helpdesk offers customer support software for every size business -
1) Help Desk (Multi Channel Help Desk)
Vision Helpdesk offers a powerful all in one multi channel ticket management software that allows you to centralize all your customer conversations via e-mail, web portal, twitter, facebook, phone and chat.
2) Satellite Desk (Multi Company Help Desk)
Manage customer support or IT service desk functionality for organizations having multiple companies, brands or products at one place with single centralized portal and each company or brand having its own branded client portal.
3) Service Desk (ITIL / ITSM Desk)
Service desk includes CMDB, Asset Management, Incident Management, Problem Management, Solution or Knowledgeable Management, Change Management and Release Management.
Best Commercial Vision Helpdesk Alternatives
Looking for some programs similar to Vision Helpdesk? Here are the top-recommended programs we found. Let's take a look if there's anything out there that helps you on whatever platform you're using.
InvGate Service Desk
CommercialMacWindowsLinuxWebAndroidiPhoneAndroid TabletiPadInvGate Service Desk is a web-based ITIL-ready solution with an unprecedented user interface. Code-free config for Incident, Problem, Change, Asset & Knowledge...
ProProfs Help Desk
CommercialWebProProfs Help Desk ticketing software helps agents track customer queries and timely resolve them.
Features:
- Shared inbox
- In-built Bug tracking
- Helpdesk ticketing
- Custom data fields
- Customer support
- Integration
- Canned responses
- Reporting
Zendesk
CommercialWebAndroidiPhoneBlackberryiPadOffers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries. Zendesk is a web-based help desk software...
Features:
- Customer support
- Forums
- Knowledge base
- Software as a Service
Help Scout
CommercialWebiPhoneHelp Scout scales like any other help desk, but the customer experience is personalized like a normal email. Customers don't need to confront a clunky ticket...
Features:
- Customer Feedback
- CRM
- Customer service
- Customer support
- Knowledge base
GoToAssist
CommercialWindowsWebAndroidiPhoneAndroid TabletiPadProvides you with live-support capability. Easily view and control your customers computers online to quickly resolve their technical issues. Handle more support...
Features:
- Customer support
- Remote desktop
- Remote Support
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