Vision Helpdesk Alternatives
Vision Helpdesk
Vision Helpdesk offers customer support software for every size business -
1) Help Desk (Multi Channel Help Desk)
Vision Helpdesk offers a powerful all in one multi channel ticket management software that allows you to centralize all your customer conversations via e-mail, web portal, twitter, facebook, phone and chat.
2) Satellite Desk (Multi Company Help Desk)
Manage customer support or IT service desk functionality for organizations having multiple companies, brands or products at one place with single centralized portal and each company or brand having its own branded client portal.
3) Service Desk (ITIL / ITSM Desk)
Service desk includes CMDB, Asset Management, Incident Management, Problem Management, Solution or Knowledgeable Management, Change Management and Release Management.
Best Open Source Vision Helpdesk Alternatives
Need an alternative to Vision Helpdesk? Read on. We've looked at the best Vision Helpdesk alternatives available for Windows, Mac and Android.
osTicket
FreeOpen SourceWindowsLinuxWebMySQL Community EditionSelf-HostedPHPLightweight, open-source support solution with built-in customer portal and rich admin dashboard for easy ticket management.
Features:
- Customer support
- Dockerized
- Helpdesk ticketing
- Php
- Task Management
((OTRS)) Community Edition
Free PersonalOpen SourceMacLinuxWebSelf-HostedPerl((OTRS)) Community Edition is the free, open source version of OTRS, a ticketing and process automation suite used by service teams to improve communication and customer...
Features:
- SLA
- Customer support
- Email notifications
- Helpdesk ticketing
- Knowledge base
- SOAP API
- Task Management
- Workflow Automation
OpenSupports
FreeOpen SourceSelf-HostedOpenSupports is an open source ticket system. It allows you to manage the inquiries of your customers by using tickets that you or your staff will answer. You can use a...
Features:
- Customer support
- Helpdesk ticketing
- Task Management
- Wiki
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