Vision Helpdesk Alternatives
Vision Helpdesk
Vision Helpdesk offers customer support software for every size business -
1) Help Desk (Multi Channel Help Desk)
Vision Helpdesk offers a powerful all in one multi channel ticket management software that allows you to centralize all your customer conversations via e-mail, web portal, twitter, facebook, phone and chat.
2) Satellite Desk (Multi Company Help Desk)
Manage customer support or IT service desk functionality for organizations having multiple companies, brands or products at one place with single centralized portal and each company or brand having its own branded client portal.
3) Service Desk (ITIL / ITSM Desk)
Service desk includes CMDB, Asset Management, Incident Management, Problem Management, Solution or Knowledgeable Management, Change Management and Release Management.
Best Free Personal Vision Helpdesk Alternatives
Looking for other Vision Helpdesk-like programs? We've rounded up our favorites Vision Helpdesk alternatives. Try any one of these fan favorites to see if they'll support your system and meet your specific needs.
((OTRS)) Community Edition
Free PersonalOpen SourceMacLinuxWebSelf-HostedPerl((OTRS)) Community Edition is the free, open source version of OTRS, a ticketing and process automation suite used by service teams to improve communication and customer...
Features:
- SLA
- Customer support
- Email notifications
- Helpdesk ticketing
- Knowledge base
- SOAP API
- Task Management
- Workflow Automation
VisionProject
Free PersonalWebWeb based software for project management, issue tracking, collaboration, team calendar, kanban board and more... It is a powerful platform especially suitable for...
Features:
- Asset Management
- Customer Feedback
- Customer support
- DMS
- Email tracking
- Employee Time Tracking
- Event management
- Kanban boards
- Knowledge Management
- Resource management
- Task Management
- Team Collaboration
Vision Helpdesk Reviews
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