With Web Help Desk, you no longer have to worry about manual ticket generation and the hassle of individually routing each ticket. Incident creation, technician task assignment, SLA alerts, escalations, and tracking every step of the response process—all of this happens automatically. That way, you can close tickets efficiently, help put end users back in business, and restore productivity—which might even make management smile.
Want another awesome Web Help Desk alternative? Look no further. We researched the top alternatives and found several new Web Help Desk alternatives that work with your platform or device. If you want even more options, we've also reviewed top Web Help Desk-like software for your Mac, Windows PC, Android phone/tablet, Linux computer, or iPhone.
Freshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even through Twitter and your company's...
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