BugPlug Alternatives
BugPlug
BugPlug is a super-simple user feedback and bug submission capture tool.
The widget works by installing some code into the bottom of your site / application. 2 minutes and you're up and running.
When a user visits your site, they'll be able to submit feedback with our tool. We prompt them to define it as an improvement, or an actual bug. Our tool takes a screenshot of what they're seeing, allows them to draw in appropriate annotation to help define the issue, and we capture text from the user defining the problem.
Once this process is complete, the information is submitted to an auto-generated Trello board that we create for you. This board contains a workflow appropriate for improving products, and provides a transparent development schedule to your users.
Best BugPlug Alternatives
Looking for some programs similar to BugPlug? Here are the top-recommended programs we found. Let's take a look if there's anything out there that helps you on whatever platform you're using.
HelpCrunch
CommercialWebAndroidiPhoneSoftware as a Service (SaaS)Live chat software for small businesses and startups. All-in-one customer platform: Modern Live chat + Email Marketing automation + Ticketing software for Medium...
Features:
- Email automation
- Email marketing automation
- Automatic messages
- Integrated Chat
- Modern live chat
- Slack integration
- CRM
- Live Chat
- Chat
- Customizable
- Email tracking
- Helpdesk ticketing
- Live Chat
- Pricing per agent
UseResponse
CommercialWebSelf-HostedUseResponse is a customizable Community Feedback and Support Software can be installed on your server as a PHP script or used in Cloud as SaaS. Main Products Include:...
Features:
- Customizable
- Helpdesk ticketing
- Kanban boards
- Kanban Chart
- Product Roadmap Management
- Task assignments
- Canned responses
- Chat
- Community based
- Customer Feedback
- Customer service
- Flexible customizations
- German
- Knowledge base
- Knowledge Base structuring
- Live Chat
- Modern live chat
- Multiple languages
- Multibrand
- Php
- Pricing per agent
- Private Community
- Skype integration
- SLA
- Slack integration
- Task Management
Freshdesk
FreemiumMacWindowsLinuxWebAndroidiPhoneChrome OSAndroid TabletiPadGoogle AppsFreshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even through Twitter and your company's...
Features:
- Ad-free
- Ads monitoring
- Automatic customer engagement
- Customer Feedback
- Customer service
- Customer support
- Software as a Service
- Team Collaboration
UserVoice
CommercialWebAndroidiPhoneAndroid TabletiPadUserVoice communities are the easiest way to turn customer feedback into action: 1. Share ideas. 2. Vote up the best. 3. Respond, implement & repeat! ...
Features:
- Suggestion voting
- Customer Feedback
- Customer support
- German
- In-App Voting
- Multiple languages
- Wordpress integration
Get Satisfaction
CommercialWebGet Satisfaction is a community platform that helps companies create engaging customer experiences by fostering online conversations about their products and services at...
Features:
- Customer Feedback
- CRM
Zendesk
CommercialWebAndroidiPhoneBlackberryiPadOffers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries. Zendesk is a web-based help desk software...
Features:
- Customer support
- Forums
- Knowledge base
- Software as a Service
UserReport
FreeWebUserReport is a free online service that enables website owners to make quick and fun online surveys and collect user feedback with the online feedback button and forum....
Features:
- CrowdSourced
- Customer Feedback
- Email deliverability
- Apps with Google Analytics Integration
- Multiple languages
Nolt
CommercialWebNolt is a platform that enables anyone to collect crowdsourced feedback from customers, employees, friends or any group that can provide the feedback you need....
Features:
- Single Sign-On
- Share Roadmaps
- Slack integration
- Anonymous Commenting
- Anonymous voting
- Bugs
- CrowdSourced
- Custom data fields
- Custom domain
- Customer Feedback
- Customer support
- GitHub integration
- Idea
- MarkDown support
- Product Roadmap Management
- Suggestion voting
- Trello integration
PHPBack
FreeOpen SourceMacWindowsLinuxSelf-HostedPHPBack is a web application made with PHP/MySQL that you can easily implement into your website. It gives your customers a way to communicate their ideas to improve...
Features:
- Customer support
- Suggestion voting
Fider
FreeOpen SourceWindowsLinuxWebSelf-HostedFider is an open source, cross platform and free to use customer feedback platform for companies and products.
Features:
- Customer Feedback
- Suggestion voting
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