Deskware provides a combination of manual and automated processes that allow you to resolve customer issues fast and efficiently, all in one place. The cloud-based nature of this ticketing system helps to keep track of conversations, prioritize, categorize and assign tickets so you are always a valuable resource for your customers.
Deskware improves your communication between help desk agents and customers, resulting in faster, better problem resolution with no unnecessary friction. Agents and customers can communicate online, through email or through the Deskware mobile app.
In our list of best programs, we'll review some different alternatives to Deskware. Let's see if your platform is supported by any of them.
Freshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even through Twitter and your company's...
Features:
Kampsite was made with the aim of helping companies engage with their users to build the features and products that their customers actually want. Stop Guessing ...
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