Deskware Alternatives
Deskware
Deskware provides a combination of manual and automated processes that allow you to resolve customer issues fast and efficiently, all in one place. The cloud-based nature of this ticketing system helps to keep track of conversations, prioritize, categorize and assign tickets so you are always a valuable resource for your customers.
Deskware improves your communication between help desk agents and customers, resulting in faster, better problem resolution with no unnecessary friction. Agents and customers can communicate online, through email or through the Deskware mobile app.
Best Deskware Alternatives for Self Hosted
Looking for the best programs similar to Deskware? Check out our top picks. Let's see if there are any Deskware alternatives that support your platform.
UseResponse
CommercialWebSelf-HostedUseResponse is a customizable Community Feedback and Support Software can be installed on your server as a PHP script or used in Cloud as SaaS. Main Products Include:...
Features:
- Customizable
- Helpdesk ticketing
- Kanban boards
- Kanban Chart
- Product Roadmap Management
- Task assignments
- Canned responses
- Chat
- Community based
- Customer Feedback
- Customer service
- Flexible customizations
- German
- Knowledge base
- Knowledge Base structuring
- Live Chat
- Modern live chat
- Multiple languages
- Multibrand
- Php
- Pricing per agent
- Private Community
- Skype integration
- SLA
- Slack integration
- Task Management
osTicket
FreeOpen SourceWindowsLinuxWebMySQL Community EditionSelf-HostedPHPLightweight, open-source support solution with built-in customer portal and rich admin dashboard for easy ticket management.
Features:
- Customer support
- Dockerized
- Helpdesk ticketing
- Php
- Task Management
Deskware Reviews
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