Deskware provides a combination of manual and automated processes that allow you to resolve customer issues fast and efficiently, all in one place. The cloud-based nature of this ticketing system helps to keep track of conversations, prioritize, categorize and assign tickets so you are always a valuable resource for your customers.
Deskware improves your communication between help desk agents and customers, resulting in faster, better problem resolution with no unnecessary friction. Agents and customers can communicate online, through email or through the Deskware mobile app.
If you want similar software to Deskware, we have a list for that. Are there Deskware alternatives out there? Let's find out.
Freshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even through Twitter and your company's...
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Offers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries. Zendesk is a web-based help desk software...
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User.com is an advanced marketing, communication, and sales system that helps automate personalized communication and streamline business processes. Use features like...
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Reamaze is a helpdesk and live chat platform designed to help businesses support, engage, and convert customers on a single platform. Perfect for chat, social, email...
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