TopAlter.com

Document360 Alternatives

Document360 Alternatives

Document360

Document360 is your one stop Software as a Service (SaaS) knowledge base platform for software product and project documentation. With Document360, you can create rich documentation and knowledge base for your offerings (both internal and external) with ease. Document360 provides world-class authoring experience and can be customized to meet needs from small to large scale enterprises. With easy to configure capabilities, you can manage multiple project documentation, configure multiple users and view the analytics that will help you keep your knowledge base content fresh and relevant. Some of the best in class features are,

1. Markdown Support
2. Peer Review & Publish
3. Category Manager
4. Versioning & Rollback
5. Internal Commenting
6. Backup and Restore
7. Custom Domain Mapping
8. Knowledgebase on Cloud
9. AI Powered Search
10. Your Branding
11. Access Anywhere on the Go
12. Collect User Feedback
13. Understand Your Audience With Analytics
14. Documentation Like Code

Best Document360 Alternatives

Are you looking for alternatives to Document360? Please see our top picks. In this article, we provide the list of some Document360 alternatives that will work on Windows and other platforms.

UseResponse

UseResponse

CommercialWebSelf-Hosted

UseResponse is a customizable Community Feedback and Support Software can be installed on your server as a PHP script or used in Cloud as SaaS. Main Products Include:...

Features:

  • Customizable
  • Helpdesk ticketing
  • Kanban boards
  • Kanban Chart
  • Product Roadmap Management
  • Task assignments
  • Canned responses
  • Chat
  • Community based
  • Customer Feedback
  • Customer service
  • Flexible customizations
  • German
  • Knowledge base
  • Knowledge Base structuring
  • Live Chat
  • Modern live chat
  • Multiple languages
  • Multibrand
  • Php
  • Pricing per agent
  • Private Community
  • Skype integration
  • SLA
  • Slack integration
  • Task Management
Freshdesk

Freshdesk

FreemiumMacWindowsLinuxWebAndroidiPhoneChrome OSAndroid TabletiPadGoogle Apps

Freshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even through Twitter and your company's...

Features:

  • Ad-free
  • Ads monitoring
  • Automatic customer engagement
  • Customer Feedback
  • Customer service
  • Customer support
  • Software as a Service
  • Team Collaboration
ProProfs Help Desk

ProProfs Help Desk

CommercialWeb

ProProfs Help Desk ticketing software helps agents track customer queries and timely resolve them.

Features:

  • Shared inbox
  • In-built Bug tracking
  • Helpdesk ticketing
  • Custom data fields
  • Customer support
  • Integration
  • Canned responses
  • Reporting
Zendesk

Zendesk

CommercialWebAndroidiPhoneBlackberryiPad

Offers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries. Zendesk is a web-based help desk software...

Features:

  • Customer support
  • Forums
  • Knowledge base
  • Software as a Service
UserEcho

UserEcho

CommercialWebiPhoneiPadSoftware as a Service (SaaS)

UserEcho gives you the opportunity to create a modern Community to support customers in a few minutes. It includes support forum with the possibility of voting for...

Features:

  • UI customization
  • Customer Feedback
  • CRM
  • Knowledge Management
  • Live Chat
  • Software as a Service
Help Scout

Help Scout

CommercialWebiPhone

Help Scout scales like any other help desk, but the customer experience is personalized like a normal email. Customers don't need to confront a clunky ticket...

Features:

  • Customer Feedback
  • CRM
  • Customer service
  • Customer support
  • Knowledge base
Reamaze

Reamaze

CommercialMacWindowsLinuxWebAndroidiPhoneiPad

Reamaze is a helpdesk and live chat platform designed to help businesses support, engage, and convert customers on a single platform. Perfect for chat, social, email...

Features:

  • Live Chat
  • Helpdesk ticketing
  • Automated messaging
  • Ecommerce integration
  • Integrated Chat
  • Workflow Automation
  • CRM
  • Automatic customer engagement
  • Chat
  • Custom widgets
  • Customer Feedback
  • Customer Journey Mapping
  • Customer service
  • Customer support
  • Customizable
  • Embeddable
  • FAQ Automation
  • Knowledge base
  • Marketing automation
  • Mobile friendly
  • Real-time monitoring
  • Shopify integration
  • Social media integration
Desk.com

Desk.com

CommercialWeb

In March, 2018, Salesforce announced the end-of-life for desk.com in March, 2020. Desk.com lets you see all your customers in one place and engage them across all...

Kayako

Kayako

CommercialMacWindowsLinuxWebAndroidiPhoneBlackberryAndroid TabletWindows PhoneiPad

Kayako is effortless customer service software that helps teams be more productive and build customer loyalty. Offer support via email, live chat, Facebook, Twitter...

Features:

  • CRM
  • Customer service
  • Knowledge base
  • Live Chat
Kipwise

Kipwise

CommercialWebChromeGoogle DriveSlack

Team wiki with powerful integrations & search. Turn chats & docs into team knowledge easily. .

Features:

  • Slack integration
  • Google Chrome Extensions
  • Google Drive integration
  • Knowledge base
  • Knowledge Management
  • Wiki

Upvote Comparison

Interest Trends

Document360 Reviews

Add your reviews & share your experience when using Document360 to the world. Your opinion will be useful to others who are looking for the best Document360 alternatives.

Copyright © 2021 TopAlter.com