Freshdesk Alternatives
Freshdesk
Freshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even through Twitter and your company's Facebook page. With Freshdesk there is nothing to download or install, you don't have to worry about server upgrades/patches and your agents can support customers from anywhere. Popular features include:
- Inbuilt Knowledge Base & Self Service Portal
- Automations: Ticket routing, scenario automations, smart suggestions
- Community Portal with Idea Management & Voting
- Multi-product/multi-brand/multi-websitesSupport
- Integrations: Freshbooks, Google Apps, Harvest, CapsuleCRM, Salesforce, Zoho CRM, Google Contacts, Highrise, Jira
- Service Level Agreements
- Multi-language & multi-time zone support
- Satisfaction Surveys
- Leaderboards, quests
- mobile-optimized interface
Best Freshdesk Alternatives for Android Tablet
Hate Freshdesk? Use another browser! Which one should you go with? Try out these other browsers before making your final decision. Want some more context? We've got a great list of alternatives to Freshdesk here.
UserVoice
CommercialWebAndroidiPhoneAndroid TabletiPadUserVoice communities are the easiest way to turn customer feedback into action: 1. Share ideas. 2. Vote up the best. 3. Respond, implement & repeat! ...
Features:
- Suggestion voting
- Customer Feedback
- Customer support
- German
- In-App Voting
- Multiple languages
- Wordpress integration
LiveAgent
CommercialWebAndroidiPhoneAndroid TabletiPadPHPLiveAgent Helpdesk is a multi-channel customer support solution, which helps you serve customers through voice, email, live chat, Facebook, Twitter and contact forms....
Features:
- Modern live chat
- Beat maker
- Call recording
- CRM
- Customer service
- Customer support
- Gamification
- Helpdesk ticketing
- Integrated Chat
- Knowledge base
- Live Chat
- Voice Call
Freshdesk Reviews
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