Freshdesk Alternatives
Freshdesk
Freshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even through Twitter and your company's Facebook page. With Freshdesk there is nothing to download or install, you don't have to worry about server upgrades/patches and your agents can support customers from anywhere. Popular features include:
- Inbuilt Knowledge Base & Self Service Portal
- Automations: Ticket routing, scenario automations, smart suggestions
- Community Portal with Idea Management & Voting
- Multi-product/multi-brand/multi-websitesSupport
- Integrations: Freshbooks, Google Apps, Harvest, CapsuleCRM, Salesforce, Zoho CRM, Google Contacts, Highrise, Jira
- Service Level Agreements
- Multi-language & multi-time zone support
- Satisfaction Surveys
- Leaderboards, quests
- mobile-optimized interface
Best Freemium Freshdesk Alternatives
Are you curious what software is like Freshdesk? Check out different, popular Freshdesk alternatives that fit with your device. Are there other programs like Freshdesk? Let's find out!
HubSpot
FreemiumWebHubSpot is the world’s leading inbound marketing and sales platform with 15,000 customers in more than 90 countries. HubSpot is the world’s leading inbound marketing...
Features:
- Contextual sales
- Email tracking
- Legal CRM
- Publishing
- Rich media
- Sales funnel
Freshdesk Reviews
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