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Full Help Alternatives

Full Help Alternatives

Full Help

Full Help is a full-featured, self-hosted help desk solution. A help desk & knowledgebase software for your business that you pay for just once and installs on your own server. Supports email, live chat, contact form, and API conversation channels.

Knowledgebases are completely customizable using themes. Either install your own or customize the default one with custom CSS and JavaScript.

Live chat widget can be customized with custom colors and text.

Multiple accounts can be managed with a single login session, making multi-company support possible.

Supports GPG/PGP Email Encryption.
Conversation attachments.
Read-recipes.
Incoming-message channel.

Supported email service providers for outbound emails: SMTP, Sparkpost, Amazon SES, Mailgun

Supported email service providers for inbound emails: Mailgun, Postmark

Best Commercial Full Help Alternatives

Looking for the best programs similar to Full Help? Check out our top picks. Let's see if there are any Full Help alternatives that support your platform.

HelpCrunch

HelpCrunch

CommercialWebAndroidiPhoneSoftware as a Service (SaaS)

Live chat software for small businesses and startups. All-in-one customer platform: Modern Live chat + Email Marketing automation + Ticketing software for Medium...

Features:

  • Email automation
  • Email marketing automation
  • Automatic messages
  • Integrated Chat
  • Modern live chat
  • Slack integration
  • CRM
  • Live Chat
  • Chat
  • Customizable
  • Email tracking
  • Helpdesk ticketing
  • Live Chat
  • Pricing per agent
UseResponse

UseResponse

CommercialWebSelf-Hosted

UseResponse is a customizable Community Feedback and Support Software can be installed on your server as a PHP script or used in Cloud as SaaS. Main Products Include:...

Features:

  • Customizable
  • Helpdesk ticketing
  • Kanban boards
  • Kanban Chart
  • Product Roadmap Management
  • Task assignments
  • Canned responses
  • Chat
  • Community based
  • Customer Feedback
  • Customer service
  • Flexible customizations
  • German
  • Knowledge base
  • Knowledge Base structuring
  • Live Chat
  • Modern live chat
  • Multiple languages
  • Multibrand
  • Php
  • Pricing per agent
  • Private Community
  • Skype integration
  • SLA
  • Slack integration
  • Task Management
Zendesk

Zendesk

CommercialWebAndroidiPhoneBlackberryiPad

Offers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries. Zendesk is a web-based help desk software...

Features:

  • Customer support
  • Forums
  • Knowledge base
  • Software as a Service
Help Scout

Help Scout

CommercialWebiPhone

Help Scout scales like any other help desk, but the customer experience is personalized like a normal email. Customers don't need to confront a clunky ticket...

Features:

  • Customer Feedback
  • CRM
  • Customer service
  • Customer support
  • Knowledge base

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