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Full Help Alternatives

Full Help Alternatives

Full Help

Full Help is a full-featured, self-hosted help desk solution. A help desk & knowledgebase software for your business that you pay for just once and installs on your own server. Supports email, live chat, contact form, and API conversation channels.

Knowledgebases are completely customizable using themes. Either install your own or customize the default one with custom CSS and JavaScript.

Live chat widget can be customized with custom colors and text.

Multiple accounts can be managed with a single login session, making multi-company support possible.

Supports GPG/PGP Email Encryption.
Conversation attachments.
Read-recipes.
Incoming-message channel.

Supported email service providers for outbound emails: SMTP, Sparkpost, Amazon SES, Mailgun

Supported email service providers for inbound emails: Mailgun, Postmark

Best Full Help Alternatives for Self Hosted

Want a really good Full Help alternative? Take a look at these popular alternatives if you're hunting for software similar to Full Help. Let's take a quick peek at some comparison that highlight your device and platform.

UseResponse

UseResponse

CommercialWebSelf-Hosted

UseResponse is a customizable Community Feedback and Support Software can be installed on your server as a PHP script or used in Cloud as SaaS. Main Products Include:...

Features:

  • Customizable
  • Helpdesk ticketing
  • Kanban boards
  • Kanban Chart
  • Product Roadmap Management
  • Task assignments
  • Canned responses
  • Chat
  • Community based
  • Customer Feedback
  • Customer service
  • Flexible customizations
  • German
  • Knowledge base
  • Knowledge Base structuring
  • Live Chat
  • Modern live chat
  • Multiple languages
  • Multibrand
  • Php
  • Pricing per agent
  • Private Community
  • Skype integration
  • SLA
  • Slack integration
  • Task Management
osTicket

osTicket

FreeOpen SourceWindowsLinuxWebMySQL Community EditionSelf-HostedPHP

Lightweight, open-source support solution with built-in customer portal and rich admin dashboard for easy ticket management.

Features:

  • Customer support
  • Dockerized
  • Helpdesk ticketing
  • Php
  • Task Management
((OTRS)) Community Edition

((OTRS)) Community Edition

Free PersonalOpen SourceMacLinuxWebSelf-HostedPerl

((OTRS)) Community Edition is the free, open source version of OTRS, a ticketing and process automation suite used by service teams to improve communication and customer...

Features:

  • SLA
  • Customer support
  • Email notifications
  • Helpdesk ticketing
  • Knowledge base
  • SOAP API
  • Task Management
  • Workflow Automation
Zammad

Zammad

FreeOpen SourceLinuxSelf-Hosted

Zammad is a web based open source helpdesk/customer support system with many features to manage customer communication via several channels like telephone, Facebook...

Features:

  • Email tracking
  • SLA
  • Auto responder
  • Customizable
  • REST API
  • Customer support
  • Email automation
  • Facebook integration
  • Helpdesk ticketing
  • Integrated Chat
  • Knowledge base
  • Ruby
  • Slack integration
  • Twitter integration
Request Tracker

Request Tracker

FreeOpen SourceLinuxWebSelf-HostedPerl

RT is an enterprise-grade ticketing system which enables a group of people to intelligently and efficiently manage tasks, issues, and requests submitted by a community...

Features:

  • Bug reporting
  • Customer service
  • Customer support
  • Customizable triggers
  • Dependency Tracking
  • Extensible by Plugins/Extensions
  • Helpdesk ticketing
  • Incident management
  • Task assignments
  • Task time tracking
  • Team Collaboration
OpenSupports

OpenSupports

FreeOpen SourceSelf-Hosted

OpenSupports is an open source ticket system. It allows you to manage the inquiries of your customers by using tickets that you or your staff will answer. You can use a...

Features:

  • Customer support
  • Helpdesk ticketing
  • Task Management
  • Wiki

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