Full Help Alternatives
Full Help
Full Help is a full-featured, self-hosted help desk solution. A help desk & knowledgebase software for your business that you pay for just once and installs on your own server. Supports email, live chat, contact form, and API conversation channels.
Knowledgebases are completely customizable using themes. Either install your own or customize the default one with custom CSS and JavaScript.
Live chat widget can be customized with custom colors and text.
Multiple accounts can be managed with a single login session, making multi-company support possible.
Supports GPG/PGP Email Encryption.
Conversation attachments.
Read-recipes.
Incoming-message channel.
Supported email service providers for outbound emails: SMTP, Sparkpost, Amazon SES, Mailgun
Supported email service providers for inbound emails: Mailgun, Postmark
Best Full Help Alternatives for Linux
Are you still using Full Help? Let's compare it to the best other options below. Maybe one of these Full Help alternatives will work on your device, too.
Freshdesk
FreemiumMacWindowsLinuxWebAndroidiPhoneChrome OSAndroid TabletiPadGoogle AppsFreshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even through Twitter and your company's...
Features:
- Ad-free
- Ads monitoring
- Automatic customer engagement
- Customer Feedback
- Customer service
- Customer support
- Software as a Service
- Team Collaboration
osTicket
FreeOpen SourceWindowsLinuxWebMySQL Community EditionSelf-HostedPHPLightweight, open-source support solution with built-in customer portal and rich admin dashboard for easy ticket management.
Features:
- Customer support
- Dockerized
- Helpdesk ticketing
- Php
- Task Management
((OTRS)) Community Edition
Free PersonalOpen SourceMacLinuxWebSelf-HostedPerl((OTRS)) Community Edition is the free, open source version of OTRS, a ticketing and process automation suite used by service teams to improve communication and customer...
Features:
- SLA
- Customer support
- Email notifications
- Helpdesk ticketing
- Knowledge base
- SOAP API
- Task Management
- Workflow Automation
Zammad
FreeOpen SourceLinuxSelf-HostedZammad is a web based open source helpdesk/customer support system with many features to manage customer communication via several channels like telephone, Facebook...
Features:
- Email tracking
- SLA
- Auto responder
- Customizable
- REST API
- Customer support
- Email automation
- Facebook integration
- Helpdesk ticketing
- Integrated Chat
- Knowledge base
- Ruby
- Slack integration
- Twitter integration
Request Tracker
FreeOpen SourceLinuxWebSelf-HostedPerlRT is an enterprise-grade ticketing system which enables a group of people to intelligently and efficiently manage tasks, issues, and requests submitted by a community...
Features:
- Bug reporting
- Customer service
- Customer support
- Customizable triggers
- Dependency Tracking
- Extensible by Plugins/Extensions
- Helpdesk ticketing
- Incident management
- Task assignments
- Task time tracking
- Team Collaboration
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Full Help Reviews
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