GoToHelpDesk.net Alternatives
GoToHelpDesk.net
GoToHelpDesk.net offers all the essential tracking and management tools in one customer service and help desk management platform for FREE.
Best GoToHelpDesk.net Alternatives for Web
For the best GoToHelpDesk.net alternative check out these alternatives which will work with your device & platform. There are several GoToHelpDesk.net-like software that you might want to check as well.
UseResponse
CommercialWebSelf-HostedUseResponse is a customizable Community Feedback and Support Software can be installed on your server as a PHP script or used in Cloud as SaaS. Main Products Include:...
Features:
- Customizable
- Helpdesk ticketing
- Kanban boards
- Kanban Chart
- Product Roadmap Management
- Task assignments
- Canned responses
- Chat
- Community based
- Customer Feedback
- Customer service
- Flexible customizations
- German
- Knowledge base
- Knowledge Base structuring
- Live Chat
- Modern live chat
- Multiple languages
- Multibrand
- Php
- Pricing per agent
- Private Community
- Skype integration
- SLA
- Slack integration
- Task Management
Freshdesk
FreemiumMacWindowsLinuxWebAndroidiPhoneChrome OSAndroid TabletiPadGoogle AppsFreshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even through Twitter and your company's...
Features:
- Ad-free
- Ads monitoring
- Automatic customer engagement
- Customer Feedback
- Customer service
- Customer support
- Software as a Service
- Team Collaboration
UserVoice
CommercialWebAndroidiPhoneAndroid TabletiPadUserVoice communities are the easiest way to turn customer feedback into action: 1. Share ideas. 2. Vote up the best. 3. Respond, implement & repeat! ...
Features:
- Suggestion voting
- Customer Feedback
- Customer support
- German
- In-App Voting
- Multiple languages
- Wordpress integration
Spiceworks Help Desk
FreeWindowsWebAndroidAndroid TabletJoin millions of IT professionals and download Spiceworks, a free network monitoring software with network management tools, help desk ticketing app, network mapper and...
Features:
- Forums
- Hardware Monitoring
- Helpdesk ticketing
- Inventory management
- IT Asset Management
- Knowledge base
- Mobile Device Management
- Network mapping
- Network Monitoring
osTicket
FreeOpen SourceWindowsLinuxWebMySQL Community EditionSelf-HostedPHPLightweight, open-source support solution with built-in customer portal and rich admin dashboard for easy ticket management.
Features:
- Customer support
- Dockerized
- Helpdesk ticketing
- Php
- Task Management
Get Satisfaction
CommercialWebGet Satisfaction is a community platform that helps companies create engaging customer experiences by fostering online conversations about their products and services at...
Features:
- Customer Feedback
- CRM
Zendesk
CommercialWebAndroidiPhoneBlackberryiPadOffers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries. Zendesk is a web-based help desk software...
Features:
- Customer support
- Forums
- Knowledge base
- Software as a Service
((OTRS)) Community Edition
Free PersonalOpen SourceMacLinuxWebSelf-HostedPerl((OTRS)) Community Edition is the free, open source version of OTRS, a ticketing and process automation suite used by service teams to improve communication and customer...
Features:
- SLA
- Customer support
- Email notifications
- Helpdesk ticketing
- Knowledge base
- SOAP API
- Task Management
- Workflow Automation
Help Scout
CommercialWebiPhoneHelp Scout scales like any other help desk, but the customer experience is personalized like a normal email. Customers don't need to confront a clunky ticket...
Features:
- Customer Feedback
- CRM
- Customer service
- Customer support
- Knowledge base
Front
CommercialMacWindowsLinuxWebAndroidiPhoneAndroid TabletiPadFront is the first email management software for teams that integrates with the tools you already use. With Front, you can assign messages to teammates, write comments...
Features:
- Shared inbox
- Comment section
- Customer service
- Email tracking
- Real time collaboration
- Team Collaboration
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