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Gripeless Alternatives

Gripeless Alternatives

Gripeless

Every product has some gripes that could be improved.

The gripes could be things like broken flows, unintuitive UX behaviors, or some interactions being too slow - you name it. Everybody has their favourite products, and each of those products (awesome as they may be) have a couple of small things that could be improved to make them even better.

What's interesting, though, due to a variety of reasons users usually don't report those things at all - users might not think the complaint is solicited, users might not think that anything will be fixed after we report the thing, or even just writing and sending a semi-formal letter is too much friction for such a simple task.

According to one study[1], only 4% of people ever actually tell the business owner what's wrong with their service before moving onto the competition! Complaints therefore should be encouraged as much as possible and can make the business really stand out.

This is the reason behind Gripeless, an all-in-1 solution to make the process as smooth as possible for the user so that they don't have to write emails, don't have to think whether the product-owner is acting on those complaints or even requesting complaints in the first place.

Gripeless can be installed onto any website - the provided script is only 20kB gzipped it performs really well even on the slowest devices.

Best Gripeless Alternatives for Web

If you want similar software to Gripeless, we have a list for that. Are there Gripeless alternatives out there? Let's find out.

UseResponse

UseResponse

CommercialWebSelf-Hosted

UseResponse is a customizable Community Feedback and Support Software can be installed on your server as a PHP script or used in Cloud as SaaS. Main Products Include:...

Features:

  • Customizable
  • Helpdesk ticketing
  • Kanban boards
  • Kanban Chart
  • Product Roadmap Management
  • Task assignments
  • Canned responses
  • Community based
  • Customer Feedback
  • Customer service
  • Flexible customizations
  • German
  • Knowledge base
  • Knowledge Base structuring
  • Live Chat
  • Modern live chat
  • Multiple languages
  • Multibrand
  • Php
  • Pricing per agent
  • Private Community
  • Servicedesk
  • Skype integration
  • SLA
  • Slack integration
  • Task Management
UserVoice

UserVoice

CommercialWebAndroidiPhoneAndroid TabletiPad

UserVoice communities are the easiest way to turn customer feedback into action: 1. Share ideas. 2. Vote up the best. 3. Respond, implement & repeat! ...

Features:

  • Suggestion voting
  • Customer Feedback
  • Customer support
  • German
  • In-App Voting
  • Multiple languages
  • Wordpress integration
Get Satisfaction

Get Satisfaction

CommercialWeb

Get Satisfaction is a community platform that helps companies create engaging customer experiences by fostering online conversations about their products and services at...

Features:

  • Customer Feedback
  • CRM
UserEcho

UserEcho

CommercialWebiPhoneiPadSoftware as a Service (SaaS)

UserEcho gives you the opportunity to create a modern Community to support customers in a few minutes. It includes support forum with the possibility of voting for...

Features:

  • UI customization
  • Customer Feedback
  • CRM
  • Knowledge Management
  • Live Chat
  • Software as a Service
UserReport

UserReport

FreeWeb

UserReport is a free online service that enables website owners to make quick and fun online surveys and collect user feedback with the online feedback button and forum....

Features:

  • CrowdSourced
  • Customer Feedback
  • Email deliverability
  • Apps with Google Analytics Integration
  • Multiple languages
Nolt

Nolt

CommercialWeb

Nolt is a platform that enables anyone to collect crowdsourced feedback from customers, employees, friends or any group that can provide the feedback you need....

Features:

  • Single Sign-On
  • Share Roadmaps
  • Slack integration
  • Anonymous Commenting
  • Anonymous voting
  • Bugs
  • CrowdSourced
  • Custom data fields
  • Custom domain
  • Customer Feedback
  • Customer support
  • GitHub integration
  • Idea
  • MarkDown support
  • Product Roadmap Management
  • Suggestion voting
  • Trello integration
Acute

Acute

CommercialWebSoftware as a Service (SaaS)

Make it easy for customers to give you feedback, right from inside your website, so you can gain valuable insights to improve your product. Acute is the customer...

Features:

  • Website widget
  • Custom widgets
  • Customer Feedback
  • Feedback insights
  • Prioritize tasks
  • Product Roadmap Management
  • Customer Feedback
  • Share Roadmaps
  • Suggestion voting
Fider

Fider

FreeOpen SourceWindowsLinuxWebSelf-Hosted

Fider is an open source, cross platform and free to use customer feedback platform for companies and products.

Features:

  • Customer Feedback
  • Suggestion voting
Canny

Canny

CommercialWeb

Canny is a simple way for your team to collect and manage user feedback. Keep track of what your users want so you can inform what you build.

Features:

  • Customer Feedback
  • Customer support
  • Embeddable
FeedBear

FeedBear

CommercialWeb

Managing feedback coming from various scattered sources can be a tedious task. FeedBear solves this issue with one place to leave feedback. Your customers can add...

Features:

  • Bug reporting
  • Built-in Commenting System
  • Customer Feedback
  • Idea evaluation
  • Kanban boards
  • Product Roadmap Management
  • Share Roadmaps
  • Suggestion voting
  • Third party integrations
  • CRM
  • Customer service
  • Customer support
  • Software as a Service

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