Help desk pilot is help desk & customer support software. This customer support software is 100% web based. With added support for LDAP authentication, knowledge base integration and SLA management. An application to manage support tickets online and convert incoming emails into support or trouble tickets.
For the best Helpdesk Pilot alternative check out these alternatives which will work with your device & platform. There are several Helpdesk Pilot-like software that you might want to check as well.
Lightweight, open-source support solution with built-in customer portal and rich admin dashboard for easy ticket management.
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