Helpdesk Pilot Alternatives
Helpdesk Pilot
Help desk pilot is help desk & customer support software. This customer support software is 100% web based. With added support for LDAP authentication, knowledge base integration and SLA management. An application to manage support tickets online and convert incoming emails into support or trouble tickets.
Best Helpdesk Pilot Alternatives
For the best Helpdesk Pilot alternative check out these alternatives which will work with your device & platform. There are several Helpdesk Pilot-like software that you might want to check as well.
((OTRS)) Community Edition
Free PersonalOpen SourceMacLinuxWebSelf-HostedPerl((OTRS)) Community Edition is the free, open source version of OTRS, a ticketing and process automation suite used by service teams to improve communication and customer...
Features:
- SLA
- Customer support
- Email notifications
- Helpdesk ticketing
- Knowledge base
- SOAP API
- Task Management
- Workflow Automation
Helpdesk Pilot Reviews
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