Help desk pilot is help desk & customer support software. This customer support software is 100% web based. With added support for LDAP authentication, knowledge base integration and SLA management. An application to manage support tickets online and convert incoming emails into support or trouble tickets.
Want a really good Helpdesk Pilot alternative? Take a look at these popular alternatives if you're hunting for software similar to Helpdesk Pilot. Let's take a quick peek at some comparison that highlight your device and platform.
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Help Scout scales like any other help desk, but the customer experience is personalized like a normal email. Customers don't need to confront a clunky ticket...
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