Help desk pilot is help desk & customer support software. This customer support software is 100% web based. With added support for LDAP authentication, knowledge base integration and SLA management. An application to manage support tickets online and convert incoming emails into support or trouble tickets.
When deciding on the best Helpdesk Pilot alternative, consider these alternatives. Check out these other software with a similar interface and features as well.
Freshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even through Twitter and your company's...
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InvGate Service Desk is a web-based ITIL-ready solution with an unprecedented user interface. Code-free config for Incident, Problem, Change, Asset & Knowledge...
Lightweight, open-source support solution with built-in customer portal and rich admin dashboard for easy ticket management.
Features:
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