HelpDeskSaaS is a Help Desk Software as a Service for Customer Service and Support that lets you manage user tickets, organize your work and assign tasks to your help desk team. Offers Support Ticket Management, Knowledge Base / FAQs, and Self-Service Portal in one low-cost collaborative package intended to use in B2B or B2C business environment. HelpDeskSaaS is intended to use in every company where customer support and service is a business critical mission. HelpDeskSaaS features and best suitable for companies with multiple customers and their end users, where different profiles of support staff and service representatives are used: Internal and external, Help Desks, Call and Contact centers, Web enabled service business.
Need an alternative to HelpDeskSaaS? Read on. We've looked at the best HelpDeskSaaS alternatives available for Windows, Mac and Android.
Freshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even through Twitter and your company's...
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InvGate Service Desk is a web-based ITIL-ready solution with an unprecedented user interface. Code-free config for Incident, Problem, Change, Asset & Knowledge...
Kayako is effortless customer service software that helps teams be more productive and build customer loyalty. Offer support via email, live chat, Facebook, Twitter...
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Provides you with live-support capability. Easily view and control your customers computers online to quickly resolve their technical issues. Handle more support...
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