HelpDeskSaaS Alternatives
HelpDeskSaaS
HelpDeskSaaS is a Help Desk Software as a Service for Customer Service and Support that lets you manage user tickets, organize your work and assign tasks to your help desk team. Offers Support Ticket Management, Knowledge Base / FAQs, and Self-Service Portal in one low-cost collaborative package intended to use in B2B or B2C business environment. HelpDeskSaaS is intended to use in every company where customer support and service is a business critical mission. HelpDeskSaaS features and best suitable for companies with multiple customers and their end users, where different profiles of support staff and service representatives are used: Internal and external, Help Desks, Call and Contact centers, Web enabled service business.
Best HelpDeskSaaS Alternatives for Mac
Looking for a program that is like HelpDeskSaaS? We have our top picks here. If you need another program that has some of the features of HelpDeskSaaS on your device, read what we recommend in this post.
Freshdesk
FreemiumMacWindowsLinuxWebAndroidiPhoneChrome OSAndroid TabletiPadGoogle AppsFreshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even through Twitter and your company's...
Features:
- Ad-free
- Ads monitoring
- Automatic customer engagement
- Customer Feedback
- Customer service
- Customer support
- Software as a Service
- Team Collaboration
InvGate Service Desk
CommercialMacWindowsLinuxWebAndroidiPhoneAndroid TabletiPadInvGate Service Desk is a web-based ITIL-ready solution with an unprecedented user interface. Code-free config for Incident, Problem, Change, Asset & Knowledge...
Kayako
CommercialMacWindowsLinuxWebAndroidiPhoneBlackberryAndroid TabletWindows PhoneiPadKayako is effortless customer service software that helps teams be more productive and build customer loyalty. Offer support via email, live chat, Facebook, Twitter...
Features:
- CRM
- Customer service
- Knowledge base
- Live Chat
Helpy.io
FreemiumOpen SourceMacWindowsLinuxWebiPhoneiPadSelf-HostedSoftware as a Service (SaaS)Private cloud customer support software for organizations serious about data control.
Features:
- Support for Bootstrap
- Customer support
- Forums
- Knowledge base
- Multiple languages
- Web-Based
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