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HelpDocs Alternatives

HelpDocs Alternatives

HelpDocs

HelpDocs gives customers the tools to help their users succeed through product education using our hosted knowledge base platform.

HelpDocs gives teams the tools to help their users succeed through product education using our hosted knowledge base platform. By building tools like intelligent knowledge base search, smart 404 pages, and integrations we're able to assist our customers in reducing churn and customer support ticket numbers.

Today, we serve thousands of users and millions of page views while ensuring they get the best uptime, support, and knowledge base to meet their needs.

HelpDocs was founded in June 2016 by Jake Peters and Jarratt Isted. We're a bootstrapped, remote, and profitable company based in Cambridge, UK.

Best HelpDocs Alternatives for Android

Looking for a program that is like HelpDocs? We have our top picks here. If you need another program that has some of the features of HelpDocs on your device, read what we recommend in this post.

Zendesk

Zendesk

CommercialWebAndroidiPhoneBlackberryiPad

Offers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries. Zendesk is a web-based help desk software...

Features:

  • Customer support
  • Forums
  • Knowledge base
  • Software as a Service
JitBit Helpdesk

JitBit Helpdesk

CommercialWindowsWebAndroidAndroid TabletiPad

Ticketing software for your customer service team. Tracks support requests, fully integrates with your mailbox.

Features:

  • Text chat
  • Customer support
  • Knowledge base
HelpDesk

HelpDesk

CommercialMacWindowsLinuxWebAndroidiPhoneBlackberryChrome OSWindows SAndroid TabletWindows PhoneiPadSelf-HostedBlackberry 10PlayBookKindle Fire

The all in one solution: live chat with engage customers, auto responds, SMS service, departments, mobil notifications, chat to support ticket. Support ticket system...

Features:

  • Live Chat
  • Helpdesk ticketing
  • Multiple languages
Trengo

Trengo

CommercialWebAndroidiPhoneSoftware as a Service (SaaS)

One inbox for all customer contact channels like Messaging, Chat, Text, E-mail & Call.

Features:

  • Whatsapp integration
  • Customer service
  • Customer support
  • Helpdesk ticketing
  • Live Chat
  • Multiple Account support
  • Telegram
  • Telegram Bot
  • Twitter integration
  • Voice Call
  • Voice chat

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