HelpDocs Alternatives
HelpDocs
HelpDocs gives customers the tools to help their users succeed through product education using our hosted knowledge base platform.
HelpDocs gives teams the tools to help their users succeed through product education using our hosted knowledge base platform. By building tools like intelligent knowledge base search, smart 404 pages, and integrations we're able to assist our customers in reducing churn and customer support ticket numbers.
Today, we serve thousands of users and millions of page views while ensuring they get the best uptime, support, and knowledge base to meet their needs.
HelpDocs was founded in June 2016 by Jake Peters and Jarratt Isted. We're a bootstrapped, remote, and profitable company based in Cambridge, UK.
Best HelpDocs Alternatives for Windows
Looking for a program that is like HelpDocs? We have our top picks here. If you need another program that has some of the features of HelpDocs on your device, read what we recommend in this post.
JitBit Helpdesk
CommercialWindowsWebAndroidAndroid TabletiPadTicketing software for your customer service team. Tracks support requests, fully integrates with your mailbox.
Features:
- Text chat
- Customer support
- Knowledge base
Archbee
FreemiumMacWindowsLinuxSoftware as a Service (SaaS)Knowledge base for your team: - A powerful editor with classical text and special widgets like diagrams, Swagger, GraphQL, code editor, changelogs and more coming; -...
Features:
- Slack integration
- Diagrams
- API descriptors
- Architecture Diagramas
- Component Diagrams
- Developer Tools
- GraphQL integration
- Knowledge base
- Software as a Service
HelpDesk
CommercialMacWindowsLinuxWebAndroidiPhoneBlackberryChrome OSWindows SAndroid TabletWindows PhoneiPadSelf-HostedBlackberry 10PlayBookKindle FireThe all in one solution: live chat with engage customers, auto responds, SMS service, departments, mobil notifications, chat to support ticket. Support ticket system...
Features:
- Live Chat
- Helpdesk ticketing
- Multiple languages
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