HelpDocs Alternatives
HelpDocs
HelpDocs gives customers the tools to help their users succeed through product education using our hosted knowledge base platform.
HelpDocs gives teams the tools to help their users succeed through product education using our hosted knowledge base platform. By building tools like intelligent knowledge base search, smart 404 pages, and integrations we're able to assist our customers in reducing churn and customer support ticket numbers.
Today, we serve thousands of users and millions of page views while ensuring they get the best uptime, support, and knowledge base to meet their needs.
HelpDocs was founded in June 2016 by Jake Peters and Jarratt Isted. We're a bootstrapped, remote, and profitable company based in Cambridge, UK.
Best Commercial HelpDocs Alternatives
For the best HelpDocs alternative check out these alternatives which will work with your device & platform. There are several HelpDocs-like software that you might want to check as well.
Zendesk
CommercialWebAndroidiPhoneBlackberryiPadOffers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries. Zendesk is a web-based help desk software...
Features:
- Customer support
- Forums
- Knowledge base
- Software as a Service
JitBit Helpdesk
CommercialWindowsWebAndroidAndroid TabletiPadTicketing software for your customer service team. Tracks support requests, fully integrates with your mailbox.
Features:
- Text chat
- Customer support
- Knowledge base
Helpjuice
CommercialWebKnowledge base software that includes rich analytics, intelligent and instant searching, multiple languages and fully custom branding. Helpjuice is easy to implement and...
Features:
- Knowledge base
- Customer support
- Knowledge Management
- Multiple languages
- Web-Based
HelpDesk
CommercialMacWindowsLinuxWebAndroidiPhoneBlackberryChrome OSWindows SAndroid TabletWindows PhoneiPadSelf-HostedBlackberry 10PlayBookKindle FireThe all in one solution: live chat with engage customers, auto responds, SMS service, departments, mobil notifications, chat to support ticket. Support ticket system...
Features:
- Live Chat
- Helpdesk ticketing
- Multiple languages
Inforobo
CommercialWebInforobo is an automated assistant chatbot platform and artificially intelligent response system which provides all in one solution for sales, customer service, live...
Features:
- Artificial intelligence
- Bots
- Chat Bot
- Customer service
- Customer support
- Knowledge base
- Live Chat
- Natural Language Processing
- Software as a Service
- Text to Speech
Trengo
CommercialWebAndroidiPhoneSoftware as a Service (SaaS)One inbox for all customer contact channels like Messaging, Chat, Text, E-mail & Call.
Features:
- Whatsapp integration
- Customer service
- Customer support
- Helpdesk ticketing
- Live Chat
- Multiple Account support
- Telegram
- Telegram Bot
- Twitter integration
- Voice Call
- Voice chat
AzureDesk
CommercialWebChrome OSSelf-HostedHelpdesk software that can be used by companies to provide smooth delivery of customer support with 5$ per agent per month.
Features:
- Customer service
- Customer support
Document360
CommercialWebDocument360 helps your team create, collaborate, and publish a self-service knowledge base for your software with ease.
Features:
- Knowledge base
- AI based search
- Customer service
- Customer support
- Apps with Google Analytics Integration
- Help Center
- Knowledge base
- Knowledge Management
- No coding required
- Software as a Service
- Team Collaboration
- Web-Based
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