Helpwise Alternatives
Helpwise
Helpwise is a Shared Inbox tool for your team email accounts like help@, sales@, jobs@.
If you are a medium or small-sized business, you must have to deal with dozens of emails daily. There can be embarrassing situations like customers getting more than one response to their query or no response at all. These types of issues are pretty common if you don't use a shared inbox.
Helpwise ensures better collaboration and zero confusion between team members:
1. Create email responses and send right replies - every time with team collaboration.
2. Team members can chat within the thread.
3. Assign email to right team members.
4. Connect your other business tools and setup workflows to automate processes.
5. Get all your mailboxes in one place.
Best Freemium Helpwise Alternatives
In our list of best programs, we'll review some different alternatives to Helpwise. Let's see if your platform is supported by any of them.
Freshdesk
FreemiumMacWindowsLinuxWebAndroidiPhoneChrome OSAndroid TabletiPadGoogle AppsFreshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even through Twitter and your company's...
Features:
- Ad-free
- Ads monitoring
- Automatic customer engagement
- Customer Feedback
- Customer service
- Customer support
- Software as a Service
- Team Collaboration
SupportBee
FreemiumWebThe Easiest Way To Manage Customer Support Emails. SupportBee is built for collaboration - no per agent fees and no bloat! Add everyone in your team to your helpdesk. ...
Crust Service Cloud
FreemiumOpen SourceMacWindowsLinuxWebAndroidiPhoneAndroid TabletiPadSelf-HostedCrust Service Cloud is an open-source and self-hosted customer service desk, built on the Crust Compose low-code platform Compose. It enables businesses to deliver...
Features:
- Bug reporting
- Business Dashboards
- Charts
- Customer service
- Customizable
- Drag n drop
- Knowledge base
- Notifications
- Performance overview
- Responsive design
- Role Management
- Team Collaboration
- Team messaging
- Test case management
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Helpwise Reviews
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