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Helpwise Alternatives

Helpwise Alternatives

Helpwise

Helpwise is a Shared Inbox tool for your team email accounts like help@, sales@, jobs@.

If you are a medium or small-sized business, you must have to deal with dozens of emails daily. There can be embarrassing situations like customers getting more than one response to their query or no response at all. These types of issues are pretty common if you don't use a shared inbox.

Helpwise ensures better collaboration and zero confusion between team members:

1. Create email responses and send right replies - every time with team collaboration.
2. Team members can chat within the thread.
3. Assign email to right team members.
4. Connect your other business tools and setup workflows to automate processes.
5. Get all your mailboxes in one place.

Best Helpwise Alternatives for Mac

You're looking for the best programs similar to Helpwise. Check out our top picks. Below, let's see if there are any Helpwise alternatives that support your platform.

Freshdesk

Freshdesk

FreemiumMacWindowsLinuxWebAndroidiPhoneChrome OSAndroid TabletiPadGoogle Apps

Freshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even through Twitter and your company's...

Features:

  • Ad-free
  • Ads monitoring
  • Automatic customer engagement
  • Customer Feedback
  • Customer service
  • Customer support
  • Software as a Service
  • Team Collaboration
Front

Front

CommercialMacWindowsLinuxWebAndroidiPhoneAndroid TabletiPad

Front is the first email management software for teams that integrates with the tools you already use. With Front, you can assign messages to teammates, write comments...

Features:

  • Shared inbox
  • Comment section
  • Customer service
  • Email tracking
  • Real time collaboration
  • Team Collaboration
Crust Service Cloud

Crust Service Cloud

FreemiumOpen SourceMacWindowsLinuxWebAndroidiPhoneAndroid TabletiPadSelf-Hosted

Crust Service Cloud is an open-source and self-hosted customer service desk, built on the Crust Compose low-code platform Compose. It enables businesses to deliver...

Features:

  • Bug reporting
  • Business Dashboards
  • Charts
  • Customer service
  • Customizable
  • Drag n drop
  • Knowledge base
  • Notifications
  • Performance overview
  • Responsive design
  • Role Management
  • Team Collaboration
  • Team messaging
  • Test case management

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