O3 has created Outreach, which helps everyday businesses (especially those with many direct employee-to-customer interactions) to get a much better pulse on how their customers view the business by automatically sending out a super short, 2 question text message to customers after an interaction. Customers respond back at rates 5 times higher than email, the majority within 1 hour, with exactly what the business needs to hear.
Plus, the happiest customers can be directed to online review sites to boost the company's ratings (seeing 200-300% increases) and negative experiences are immediately flagged so the business can take care of those customers and reduce churn by up to 10%.
Are you looking for alternatives to O3 Outreach? Please see our top picks. In this article, we provide the list of some O3 Outreach alternatives that will work on Windows and other platforms.
Here's how Wootric helps your entire company win customers for life: NPS SURVEYS INSIDE YOUR WEB AND NATIVE MOBILE APP, plus EMAIL & SMS for intelligent...
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Ask Inline helps teams create and automate great customer feedback campaigns using in-app or email based NPS and CSAT surveys.
Chattermill applies the latest breakthroughs in AI to customer feedback and allows companies unrivalled accuracy in turning free form feedback into clear actionable...
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Customer.guru is a set-and-forget service that automatically measures your customer satisfaction over time using Net Promoter System. It integrates seamlessly with...
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loyalnow is a NPS platform for SaaS business to learn fast how to improve Customer Satisfaction.
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Measure your Net Promoter Score and grow your business with actionable customer insights.
ShadowAide provides Net Promoter Score (NPS) surveys for SaaS applications to measure and improve user acquisition, engagement, and reduce churn.
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Wizu is a conversational User Interface that can measure, and help companies improve, customer experience and employee engagement. It is the next generation of surveys...
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Retently Sentiment helps you efficiently collect valuable customer feedback that you can act on, prevent customer churn and turn detractors into promoters.
SOMTAB is the only CX platform that is perfectly matched to your organization’s DNA. Entirely customizable from features to design, you no longer have to adapt to Voice...
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